Personal Lines Account Manager

Jobot; Virginia Beach (VA); On-site; USD 60,000 - 70,000; Full time

Job summary

Jobot is seeking an experienced Personal Lines Account Manager with a strong High-Net-Worth background in Virginia Beach. You will manage a sophisticated book of business, provide concierge service, and maintain long-term client relationships with top carriers.

Responsibilities include renewing policies, endorsements, and cross-selling with carriers like PURE, Chubb, Cincinnati, AIG Private Client, and Berkley One, while ensuring accuracy and high service levels.

Qualifications

• Several years of Personal Lines Account Management experience, preferably in High-Net-Worth.
• Knowledge of personal property and casualty coverages and policy administration.
• Strong problem-solving and critical-thinking skills.
• Excellent organizational skills and ability to manage multiple accounts.

Responsibilities

• Manage and service a high-net-worth personal lines book with focus on client retention and satisfaction.
• Build and maintain long-term client relationships through personalized service and responsiveness.
• Collaborate with carriers and internal teams to ensure a seamless client experience.
• Review policies, renewals, endorsements, and coverage gaps; provide guidance on coverage needs.

Skills

Client relationship management

Attention to detail

Strong communication

Education

Property & Casualty license

Tools

AMS360

Job description

Personal Lines Account Manager

$60000 - $70000 per year | Virginia Beach, VA | On-site | Permanent

A bit about us:

We are an established, independent insurance agency focused on providing personalized insurance solutions and exceptional service to our clients. Our team works with a wide range of leading insurance carriers and specializes in helping clients protect what matters most, including complex and High-Net-Worth personal insurance needs. We take pride in building long-term client relationships, providing thoughtful coverage guidance, and creating a collaborative environment where our team members are valued and have the opportunity to grow.

Why join us?

We offer the opportunity to work in a professional, client-focused environment where relationships and personalized service are valued. The agency works with a broad range of insurance carriers and specializes in developing customized coverage solutions, including High-Net-Worth personal insurance. Employees have the opportunity to work with sophisticated accounts, build strong client relationships, and grow their insurance expertise while being part of a collaborative team. For an experienced Personal Lines professional, it's an opportunity to take on meaningful client relationships without losing the personal feel of an independent agency.

Job Details

Personal Lines Account Manager - High-Net-Worth

We are seeking an experienced Personal Lines Account Manager with a strong background in High-Net-Worth insurance. This role is ideal for someone who enjoys building long-term client relationships and providing a high-touch, concierge level of service while managing a sophisticated book of business.

Key Responsibilities & Qualifications:

• Manage and service a high-net-worth personal lines book of business with a strong focus on client retention and satisfaction.
• Build and maintain trusted, long-term relationships with clients through responsive, personalized service.
• Work with leading high-net-worth carriers, including PURE, Chubb, Cincinnati, AIG Private Client, Berkley One, and similar markets.
• Provide guidance on personal property and casualty coverages, policy servicing, renewals, and coverage needs.
• Handle endorsements, renewals, remarketing opportunities, and coverage reviews accurately and efficiently.
• Review policies and identify potential coverage gaps or opportunities to better protect clients.
• Manage a high-volume workload while maintaining strong attention to detail, organization, and follow-through.
• Collaborate closely with producers, carriers, underwriters, and internal team members to ensure a seamless client experience.
• Utilize insurance carrier platforms and agency management systems; AMS360 experience preferred.
• Demonstrate strong written and verbal communication skills and the ability to handle sensitive client matters with professionalism and discretion.

Qualifications:

• Several years of Personal Lines Account Management experience, preferably within the high-net-worth market.
• Strong knowledge of personal property and casualty coverages, underwriting guidelines, and policy administration.
• Proven problem-solving and critical-thinking skills.
• Excellent organizational skills with the ability to prioritize and manage multiple accounts and deadlines.
• Active Property & Casualty license required.

Compensation: $60,000-70,000, depending on experience.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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