Personal Lines Account Manager

Jonus Group; Mobile (AL); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Paid time off

Professional development

Remote equipment provided

Job summary

Jonus Group is seeking a highly skilled Personal Lines Account Manager to join our growing team. You will manage a high-volume book of business, provide exceptional service to clients, and contribute to agency growth.

The role requires a P&C license, 3–5 years in personal lines, experience with E&S coastal markets, and proficiency with agency management software and CRM. Remote-friendly with opportunities for in-office events.

Qualifications

• Active Property & Casualty license required.
• 3–5 years of personal lines account management experience with E&S coastal markets.
• Proficiency in agency management software and CRM systems.
• Strong communication, problem-solving and team collaboration.

Responsibilities

• Manage a high-volume book of personal lines accounts, including quotes, renewals, and servicing.
• Ensure client satisfaction and retention through full account management.
• Work with real estate investors, property accounts, and small commercial accounts.
• Use Nowcerts Momentum and Agency Zoom to streamline workflows.
• Collaborate with team and participate in training sessions and events.

Skills

Active license

Client service

Problem-solving

Interpersonal skills

Tools

Nowcerts Momentum

Agency Zoom

Job description

Personal Lines Account Manager

Job Summary

Seeking a highly skilled and experienced Personal Lines Account Manager to join a growing team. This role is integral to the agency's success, as you will manage a high-volume book of business, provide exceptional service to clients, and contribute to the overall growth of the agency.

Compensation Package

• Competitive Salary: Based on experience, with a commitment to paying above the median market rate to attract top talent.
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
• Work Equipment: Provided for remote employees.

Responsibilities

• Manage a high-volume book of business, including quoting, renewing, and servicing personal lines accounts.
• Handle the full account management process, ensuring client satisfaction and retention.
• Work with real estate investors, property accounts, and other small commercial accounts.
• Utilize agency management software (Nowcerts - Momentum) and CRM (Agency Zoom) to streamline workflows.
• Collaborate with team members to maintain a positive and productive work environment.
• Participate in occasional in-office training sessions and company events.

Qualifications/Requirements

• Licenses: Active Property & Casualty (P&C) license required.
• Experience: 3-5 years of personal lines account management experience, with a strong understanding of E&S coastal markets.
• Technical Skills: Proficiency in agency management software and CRM systems.
• Soft Skills:
  • Self-motivated and driven.
  • Strong problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Adaptability to new technologies and processes.
  • Team-oriented with a collaborative mindset.