Personal Lines Account Manager

The Jonus Group; Linwood (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

The Jonus Group in New Jersey is seeking a Personal Lines Account Manager to join a high-volume, client-focused team. You will deliver concierge-level service, manage endorsements, renewals, and coverage reviews, and collaborate with carriers and internal staff to ensure client satisfaction.

The role requires a strong eye for detail, excellent problem-solving and communication skills, and experience with high-net-worth insurance programs. A valid Property & Casualty license is expected.

Qualifications

• Active Property & Casualty license is required.
• Proven experience with high-net-worth insurance programs and carriers.
• Experience with AMS360 or similar agency management systems.

Responsibilities

• Manage and service a high-volume book of business with accuracy and responsiveness.
• Build and maintain long-term client relationships with concierge-level service.
• Handle endorsements, renewals, remarketing opportunities, and coverage reviews efficiently.
• Collaborate with carriers, producers, and internal teams to ensure client satisfaction.
• Provide guidance on personal property and casualty coverages and underwriting guidelines.
• Utilize AMS360 or similar systems to manage client accounts.

Skills

High-net-worth insurance

Attention to detail

Problem-solving

Communication skills

Client relationship management

Team collaboration

Concierge service

Tools

AMS360

Agency management systems

Job description

Job Summary

Seeking a highly skilled and experienced Personal Lines Account Manager to join a team. This role requires exceptional client relationship management skills, a commitment to delivering concierge-level service, and the ability to manage a high-volume book of business with precision and responsiveness. If you are detail-oriented, possess excellent problem-solving abilities, and thrive in a collaborative environment, we encourage you to apply.

Job Description

Personal Lines Account Manager

Job Summary

Seeking a highly skilled and experienced Personal Lines Account Manager to join a team. This role requires exceptional client relationship management skills, a commitment to delivering concierge-level service, and the ability to manage a high-volume book of business with precision and responsiveness. If you are detail-oriented, possess excellent problem-solving abilities, and thrive in a collaborative environment, we encourage you to apply.

Compensation Package

• Salary Range: $55,000 - $75,000 annually
• Competitive benefits package

Responsibilities

• Manage and service a high-volume book of business, ensuring accuracy and responsiveness.
• Build and maintain strong, long-term client relationships by delivering high-touch, concierge-level service.
• Handle endorsements, renewals, remarketing opportunities, and coverage reviews with precision and efficiency.
• Collaborate with insurance carriers, producers, and internal team members to ensure client satisfaction.
• Provide expert guidance on personal property and casualty coverages, underwriting guidelines, policy servicing, and renewal management.
• Utilize insurance carrier platforms and agency management systems (AMS360 preferred) to manage client accounts effectively.

Qualifications/Requirements

• Proven experience in High-Net-Worth insurance programs and carriers (e.g., PURE, Chubb, Cincinnati, AIG Private Client, Berkley One).
• Active Property & Casualty license is required.
• Strong attention to detail, problem-solving, and critical-thinking skills.
• Exceptional written and verbal communication skills with the ability to build trust and maintain long-term client relationships.
• Proficiency in handling endorsements, renews, remarketing opportunities, and coverage reviews.
• Knowledge of personal property and casualty coverages, underwriting guidelines, and policy servicing.
• Experience with AMS360 or similar agency management systems is preferred.
• Ability to work collaboratively in a team-oriented environment.