Personal Lines Account Manager

Martin Grant Associates, Inc.; Langhorne (Bucks County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Ongoing training and licensing support

Career development opportunities

Job summary

Martin Grant Associates, Inc. is looking for a Personal Lines Account Manager in Langhorne, PA. This role will involve building lasting relationships with clients, handling new business, renewals, and claims support. Candidates should have personal lines experience or relevant insurance backgrounds.

The position emphasizes client-first culture, supportive growth opportunities, and a comprehensive benefits package including health and retirement plans.

If you are passionate about delivering exceptional service and protecting clients' assets, consider joining our supportive team.

Qualifications

• Prior personal lines insurance experience is preferred.
• Strong understanding of personal insurance coverages and client service best practices.
• Ability to manage multiple priorities and deliver high customer service.

Responsibilities

• Manage a book of Personal Lines clients and serve as their primary point of contact.
• Process new business, renewals, endorsements, and policy changes.
• Assist clients throughout the claims process and advocate on their behalf.

Skills

Personal Lines insurance experience

Excellent communication

Strong organizational skills

Proficiency with Microsoft Office

Education

Property & Casualty License preferred

Tools

Agency management systems

Job description

A growing insurance agency is seeking a Personal Lines Account Manager to build lasting client relationships, provide trusted insurance guidance, and deliver exceptional service to individuals and families. This role is ideal for a customer-focused insurance professional who enjoys helping clients protect what matters most while working in a collaborative and supportive environment.

Prior personal lines insurance experience is preferred, but licensed insurance professionals from other disciplines are encouraged to apply.

The Job

• Manage a book of Personal Lines clients and serve as their primary point of contact.
• Build strong client relationships through responsive, accurate, and consultative service.
• Process new business, renewals, endorsements, policy changes, and coverage reviews.
• Answer client questions regarding coverage options, policy details, and insurance needs.
• Partner with carrier underwriters and service teams to ensure smooth account servicing.
• Assist clients throughout the claims process and advocate on their behalf when needed.
• Identify opportunities to cross-sell additional products and strengthen client relationships.
• Stay current on carrier products, coverage enhancements, and industry trends.

The Company

• Client-First Culture Help individuals and families gain peace of mind through personalized insurance solutions.
• Supportive Team Environment Join a collaborative group of professionals committed to outstanding client service.
• Growth Opportunities Access ongoing training, licensing support, and professional development resources.
• Industry Leader Be part of a respected national organization with the resources, technology, and carrier relationships to support your success.
• Comprehensive Benefits Competitive benefits package including health, retirement, paid time off, wellness resources, and career development opportunities.

What We're Looking For

• Personal Lines insurance experience preferred.
• Property & Casualty License preferred; licensing assistance may be available for the right candidate.
• Strong understanding of personal insurance coverages, policies, and client service best practices.
• Excellent communication and relationship-building skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities while delivering a high level of customer service.
• Proficiency with Microsoft Office and agency management systems.

If you're passionate about helping clients protect their homes, vehicles, and assets while building long-term relationships, MGA would be happy to have a confidential conversation and share more about this opportunity.