Personal Lines Account Manager

Summit Bridge Partners; Maryland; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid schedule with flexibility

Commission opportunities for cross-sal

Dedicated claims support

Strong benefits package

Supportive leadership and team culture

Job summary

Summit Bridge Partners clients an independent insurance agency seeking a Personal Lines Account Manager to nurture long-term client relationships and deliver exceptional service. This role emphasizes servicing over sales and offers a collaborative team culture.

In this hybrid position, you will manage an existing book, handle policy changes and renewals, and work with carriers to ensure best-in-class service while opportunities exist to cross-sell appropriate coverages.

Qualifications

• Active Property & Casualty license.
• Strong customer service and relationship-building skills.
• A warm, personable communication style with a genuine desire to help clients.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Someone who enjoys being part of a collaborative, supportive team.
• Hybrid schedule with flexibility.
• Commission opportunities for cross-selling and new business referrals.
• Dedicated claims support, allowing you to focus on servicing your clients.
• Strong benefits package.
• Supportive leadership and excellent team culture.
• Long-term career stability with an agency known for employee retention.

Responsibilities

• Manage an established book of Personal Lines business while building strong, long-term client relationships.
• Serve as the primary point of contact for clients, providing exceptional customer service and trusted insurance guidance.
• Process policy changes, endorsements, renewals, and coverage reviews.
• Identify opportunities to cross-sell additional coverages when appropriate.
• Work closely with producers and carrier partners to ensure clients receive the best possible service.
• Focus on servicing clients while a dedicated claims department handles claims-related matters.

Skills

Property & Casualty license

Customer service

Relationship-building

Organized

Team player

Hybrid work

Job description

Are you a Personal Lines Account Manager who enjoys building lasting client relationships and being part of a supportive, team-oriented agency?

Our client is a well-established independent insurance agency with an outstanding reputation, strong leadership, and a culture that values collaboration over competition. They are seeking a Personal Lines Account Manager to join their growing team in a role focused on service—not sales.

This is an opportunity to join a friendly, cohesive group where employees genuinely enjoy working together and turnover has historically been extremely low.

What You'll Be Doing

• Manage an established book of Personal Lines business while building strong, long-term client relationships.
• Serve as the primary point of contact for clients, providing exceptional customer service and trusted insurance guidance.
• Process policy changes, endorsements, renewals, and coverage reviews.
• Identify opportunities to cross-sell additional coverages when appropriate.
• Work closely with producers and carrier partners to ensure clients receive the best possible service.
• Focus on servicing clients while a dedicated claims department handles claims-related matters.

What We\'re Looking For

• Active Property & Casualty license.
• Strong customer service and relationship-building skills.
• A warm, personable communication style with a genuine desire to help clients.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Someone who enjoys being part of a collaborative, supportive team.
• Hybrid schedule with flexibility.
• Commission opportunities for cross-selling and new business referrals.
• Dedicated claims support, allowing you to focus on servicing your clients.
• Strong benefits package.
• Supportive leadership and excellent team culture.
• Long-term career stability with an agency known for employee retention.

Why You\'ll Love This Opportunity

This isn\'t a high-pressure sales environment. It\'s a relationship-driven agency that believes great client service leads to long-term success. If you enjoy getting to know your clients, working alongside a collaborative team, and having the support you need to do your job well, this is an opportunity worth exploring.