Personal Lines Account Manager

Jonus Group; Fayette (AL); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off

Professional development

Job summary

Jonus Group is seeking a Personal Lines Account Manager in a hybrid role within the United States. You will manage a book of Personal Lines, renewals, endorsements, and day-to-day servicing while building strong client relationships and guiding coverage decisions.

The ideal candidate holds an Active Property & Casualty License with 3+ years of Commercial Lines experience, excellent communication, and a team-oriented mindset to support producers and account executives.

Qualifications

• Active Property & Casualty License is required.
• 3+ years of Commercial Lines insurance experience preferred.
• Strong customer service and relationship management skills.
• Excellent communication and organizational abilities.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Detail-oriented with strong analytical and problem-solving skills.
• Experience with agency management systems such as Applied Epic is a plus.
• Collaborative mindset with the ability to work both independently and as part of a team.

Responsibilities

• Manage an assigned book of Personal Lines business, including renewals, endorsements, policy changes, and day-to-day servicing.
• Serve as a trusted resource for clients, providing proactive service and coverage guidance.
• Build and maintain strong relationships with clients, carrier partners, and internal stakeholders.
• Support new business initiatives alongside Producers and Account Executives.
• Review client exposures and assist in identifying appropriate coverage solutions.
• Prepare and process policy documents, certificates of insurance, binders, and related documentation.
• Assist with billing inquiries, account reconciliations, and payment follow-up.
• Partner with carriers and team members to ensure a seamless client experience.

Skills

Relationship mgmt

Customer service

Communication

Organization

Analytical thinking

Teamwork

Prioritization

Applied Epic

Tools

Applied Epic

Job description

Are you a Personal Lines professional who thrives on building strong client relationships and delivering exceptional service?

A growing, employee-focused insurance organization is seeking a Personal Lines Account Manager to join its collaborative team. This is an opportunity to work alongside experienced industry professionals in a culture that values teamwork, accountability, and long-term career growth.

If you're looking for an organization where your expertise is recognized and your contributions directly impact client success, we'd love to connect with you!

What You’ll Do

• Manage an assigned book of Personal Lines business, including renewals, endorsements, policy changes, and day-to-day servicing
• Serve as a trusted resource for clients, providing proactive service and coverage guidance
• Build and maintain strong relationships with clients, carrier partners, and internal stakeholders
• Support new business initiatives alongside Producers and Account Executives
• Review client exposures and assist in identifying appropriate coverage solutions
• Prepare and process policy documents, certificates of insurance, binders, and related documentation
• Assist with billing inquiries, account reconciliations, and payment follow-up
• Partner with carriers and team members to ensure a seamless client experience

What We're Looking For

• Active Property & Casualty License
• 3+ years of Commercial Lines insurance experience preferred
• Strong customer service and relationship management skills
• Excellent communication and organizational abilities
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Detail-oriented with strong analytical and problem-solving skills
• Experience with agency management systems such as Applied Epic is a plus
• Collaborative mindset with the ability to work both independently and as part of a team

Why This Opportunity Stands Out

• Hybrid work environment
• Comprehensive medical, dental, and vision benefits
• Supportive, team-oriented culture
• Collaborative leadership team
• Stable and growing organization
• Meaningful work with long-term client relationships

The Bottom Line

This is an excellent opportunity for a Commercial Lines professional seeking a career home with a company that values relationships, invests in its employees, and provides the support needed to succeed and grow.

Compensation Package

Salary range: $50,000 – $60,000 annually, with flexibility based on experience and qualifications.

Competitive benefits package.

401(k) plan with company match.

Paid time off.

Professional development and career growth opportunities.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.