Personal Lines Account Manager

The Jonus Group; Hagerstown (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Job summary

Jonus Group in Maryland is seeking a dedicated Personal Lines Account Manager to join a growing team. You will manage a book of personal lines accounts, service clients, and drive retention while proactively expanding opportunities.

This fully onsite role offers a salary of $40,000–$60,000 annually plus 30% new business commission, comprehensive benefits, and a collaborative office environment powered by a private equity-backed firm. Licensure and 2+ years in personal lines required.

Qualifications

• Active Property & Casualty (P&C) license required.
• Minimum of 2 years of experience in personal lines insurance.
• Proven ability to handle a book of business and meet sales and service goals.
• Proficiency in quoting and marketing both new and renewal business.
• Familiarity with EzLynx; EPIC experience is a plus.

Responsibilities

• Manage and service a book of personal lines accounts, ensuring client satisfaction and retention.
• Proactively call leads, round existing clients, and identify opportunities for cross-selling and upselling.
• Quote and market new and renewal business to meet client needs.
• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
• Collaborate with team members to ensure seamless operations and client support.
• Utilize agency management software (EzLynx currently, transitioning to EPIC) to maintain accurate records.

Skills

Communication

Organization

Problem-solving

Tools

EzLynx

EPIC

Job description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing team. This role offers an exciting opportunity to manage a book of business, engage with clients, and contribute to the success of a rapidly expanding organization. With a small agency feel backed by the resources of a large private equity firm, this position provides the best of both worlds. If you are a motivated professional with a passion for client service and insurance,

Compensation Package

• Salary Range: $40,000 - $60,000 annually, plus 30% new business commission.
• Benefits: Comprehensive benefits package, including health insurance.
• Work Environment: Fully onsite position with a collaborative and supportive team.

Responsibilities

• Manage and service a book of personal lines accounts, ensuring client satisfaction and retention.
• Proactively call leads, round existing clients, and identify opportunities for cross-selling and upselling.
• Quote and market new and renewal business to meet client needs.
• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
• Collaborate with team members to ensure seamless operations and client support.
• Utilize agency management software (currently EzLynx, transitioning to EPIC in May) to maintain accurate records and streamline processes.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license required.
• Experience: Minimum of 2 years of experience in personal lines insurance, with exposure to light commercial accounts preferred.
• Proven ability to handle a book of business and meet sales and service goals.
• Proficiency in quoting and marketing both new and renewal business.
• Familiarity with insurance software such as EzLynx; experience with EPIC is a plus.
• Strong communication, organizational, and problem-solving skills.
• Ability to work onsite full-time in a collaborative office environment.

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