Personal Lines Account Manager

The Jonus Group; Huntsville (AL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits package

Career development opportunities

Job summary

The Jonus Group is seeking a dedicated Personal Lines Account Manager for an onsite role in Huntsville, AL. In this position you will manage personal lines accounts from inception to completion, ensuring accurate servicing and exceptional client care.

A license and solid knowledge of personal lines are essential. You will handle renewals, endorsements, and coverage changes while maintaining strong client relationships and collaborating with carriers and team members to ensure timely,

Qualifications

• Active P&C license required.
• Strong knowledge of personal lines products and servicing.
• Experience handling personal lines accounts and renewals.
• Excellent communication and organizational skills.
• Ability to manage multiple priorities with accuracy.

Responsibilities

• Manage personal lines insurance accounts from start to finish.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Handle policy renewals, endorsements, and coverage changes.
• Review policies and suggest coverage adjustments based on client needs.
• Collaborate with team to ensure client satisfaction.
• Use Applied Epic to maintain client records and process transactions.
• Communicate with clients, carriers, and internal teams to resolve requests.
• Maintain professionalism, accuracy, and accountability in client interactions.

Skills

P&C license

Personal lines insurance

Customer service

Multi-tasking

Communication skills

Tools

Applied Epic

Job description

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing insurance agency. This onsite position offers the opportunity to work in a supportive, collaborative environment while managing personal lines insurance accounts from start to finish. The ideal candidate will be a knowledgeable, detail-oriented, and customer-focused professional committed to delivering exceptional service, maintaining strong client relationships, and ensuring efficient account management.

Responsibilities

• Manage personal lines insurance accounts from start to finish, ensuring accurate and timely handling of client needs.


• Provide exceptional customer service by responding to inquiries, resolving issues, and maintaining strong client relationships.


• Handle policy renewals, endorsements, coverage changes, and other account servicing activities.


• Review insurance policies and recommend appropriate coverage adjustments based on client needs.


• Collaborate with team members to ensure seamless account management and client satisfaction.


• Utilize Applied Epic to maintain accurate client records, process transactions, and document account activities.


• Communicate effectively with clients, carriers, and internal team members to facilitate timely resolution of service requests.


• Maintain a high level of professionalism, accuracy, and accountability in all client interactions.

Qualifications/Requirements

• Holds an active P&C (Property and Casualty) insurance license.


• Previous experience in personal lines insurance account management preferred.


• Strong knowledge of personal lines insurance products, coverages, and policy servicing procedures.


• Proficiency in Applied Epic preferred.


• Excellent communication, organizational, and customer service skills.


• Strong attention to detail with the ability to manage multiple priorities effectively.


• Professional, dependable, and responsible approach to client service and account management.


• Ability to work independently while contributing to a collaborative team environment.


• Strong problem-solving skills and a commitment to delivering high-quality service.

Compensation Package

• Competitive salary based on experience and qualifications.


• Comprehensive benefits package.


• Opportunities for professional growth and career development.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.