Personal Insurance Renewal Specialist

Marsh McLennan Agency; Orland Park (IL); Hybrid; USD 55,000 - 102,000; Full time

Benefits offered by this job

Hybrid work

Tuition reimbursement and professional

Stock purchase opportunities

Generous time off

Charitable contribution match programs

401K and retirement programs

Job summary

Marsh McLennan Agency seeks a Renewal Specialist to support policy reviews, changes, and new business submissions for retention and growth. The role requires licensing within 75 days and a minimum of seven years’ relevant experience in property and casualty insurance.

You will leverage underwriting procedures, carrier submissions, and proactive client communication to meet service standards. A hybrid work arrangement is offered with a focus on teamwork and compliance.

Qualifications

• Must obtain Property & Casualty license within 75 days of onboarding.
• At least 7 years of relevant experience.
• Industry designations preferred.
• Adherence to E&O Plus Quality Management Program.

Responsibilities

• Receive calls and visitors for policy review, changes or new policies to aid retention.
• Know rating and underwriting procedures for carriers and use rating software and carrier sites.
• Maintain high level of customer service during all client interactions and ensure timely service.
• Follow procedures for management tracking and meet monthly team goals.
• Back-up alternate new business sales team when needed.
• Perform other duties as assigned.

Skills

Client service

Underwriting knowledge

Carrier submissions

Policy changes

New business backup

Procedural compliance

Job description

Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Renewal Specialist at Horton, A Marsh Business.

Renewal Specialist Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Renewal Specialist at Horton, A Marsh Business. Marsh provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). What You Do

• Receive phone calls and office visitors requesting policy review, changes to existing coverage, and/or new policies. Inform, educate, and make recommendations and/or changes timely to aid in retention.
• Knowledge of rating and underwriting procedures for all carriers including rating software and carrier websites. Utilize download reports for proactive client contact. Determine acceptability and prepare client proposals and carrier submissions following guidelines and divisional procedures.
• Handle all client interactions with high level of customer service to ensure excellent customer satisfaction at every service contact while maintaining a concern for timeliness & procedure compliance in agency management system and carrier websites.
• Follow all procedures for management tracking and meet monthly pre-established team goals
• Handle any carrier client consolidation project per set procedures.
• Back‑up alternate new business sales team when needed.
• Other duties as assigned

Required Your Education and Experience

• Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding
• At least 7 years of relevant experience.
• Applicable industry designations preferred
• The employee is responsible for adherence to the stated expectations of the E&O Plus Quality Management Program

Valuable Benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well‑being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at Marsh, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who You Are Is Who We Are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams. Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $54,700 to $101,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.