Personal Insurance Client Success Manager

The Jonus Group; Chelsea (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Jonus Group is seeking a Personal Insurance Account Manager for a Massachusetts-based agency in Chelsea. The role calls for an outgoing, personable individual who can provide timely quotes, identify cross-selling opportunities, and deliver exceptional service for personal lines clients.

Ideal candidates have strong customer service and sales skills, great organization, and the ability to self-direct duties. A Property & Casualty license is required.

Qualifications

• Experience with personal lines coverages in a brokerage/agency setting is a plus.
• Experience maintaining client relationships.
• Negotiate with carrier underwriters on behalf of clients for best rates.
• Ability to handle new and renewal submissions.
• Prior experience quoting, binding, and issuing policies.
• Experience working with multiple carriers and rating systems.
• Overall account management.

Responsibilities

• Provide timely quotes for personal lines.
• Recognize cross-selling opportunities.
• Deliver exceptional customer service for personal lines customers.

Skills

Customer service

Sales skills

Relationship management

Organization

Self-direction

Negotiation

Carrier relations

Underwriting knowledge

Education

Property & Casualty License

Tools

Carrier rating systems

Brokerage software

Job description

The Jonus Group is seeking a Personal Insurance Account Manager for a Massachusetts-based agency in Chelsea. The role calls for an outgoing, personable individual who can provide timely quotes, identify cross-selling opportunities, and deliver exceptional service for personal lines clients.

Ideal candidates have strong customer service and sales skills, great organization, and the ability to self-direct duties. A Property & Casualty license is required.