Client-Centric Personal Insurance Account Manager

Jonus Group; Hingham (MA); On-site; USD 55,000 - 85,000; Full time

Job summary

Jonus Group is seeking a Personal Insurance Account Manager in Massachusetts to provide timely quotes and exceptional customer service for personal lines clients. The role focuses on recognizing cross-selling opportunities and maintaining strong client relationships across multiple carriers.

You will manage new and renewal submissions and coordinate with underwriters to secure the best rates. The position emphasizes overall account management, effective organization, and self-direction to handle

Qualifications

• Previous experience working with personal lines coverages in a brokerage/agency setting.
• Experience maintaining client relationships.
• Negotiate with carrier underwriters on behalf of clients for best rates.
• Ability to handle new and renewal submission.
• Prior experience quoting binding and issuing policies.
• Experience working with multiple carriers and rating systems.
• Overall account management.

Responsibilities

• Provide timely quotes for personal lines customers.
• Identify cross-selling opportunities to grow accounts.
• Deliver exceptional customer service for personal lines clients.
• Oversee overall account management for assigned book.

Skills

Personal lines

Brokerage experience

Client relationships

Carrier negotiation

New & renewal submissions

Quoting & binding

Multiple carriers

Account management

Job description

Jonus Group is seeking a Personal Insurance Account Manager in Massachusetts to provide timely quotes and exceptional customer service for personal lines clients. The role focuses on recognizing cross-selling opportunities and maintaining strong client relationships across multiple carriers.

You will manage new and renewal submissions and coordinate with underwriters to secure the best rates. The position emphasizes overall account management, effective organization, and self-direction to handle