Personal Insurance Account Manager

Tech Sales Jobs; Wasilla (AK); Sur place; USD 58 000 - 113 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

EAP

PTO

Résumé du poste

Tech Sales Jobs is seeking a Personal Insurance Account Manager I in Wasilla, AK. The role focuses on supporting GIB customers, handling policy changes, new business, claims, and billing issues with carriers and products.

You will educate clients on coverage and build trusted relationships, with opportunities to cross-sell and address coverage needs. Strong MS Office and AMS 360 skills are valued.

Qualifications

• Highschool graduate or equivalent; must possess Property/Casualty license.
• Enrollment in insurance program (CISR, CIC or equivalent) preferred.

Responsabilités

• Perform customer service functions to support clients including policy changes, new business, claims and billing issues.
• Utilize multiple insurance carriers with knowledge of their guidelines and products.
• Educate customers on policy coverage to enable informed decisions.
• Develop trusted relationships with clients through problem solving.

Connaissances

Sales skills

Customer service

Organizational skills

MS Office

AMS 360

Independent work

Formation

Highschool diploma

Property/Casualty license

Outils

AMS 360

MS Office

Phone system

Description du poste

Personal Insurance Account Manager I

Location: Wasilla, AK, US, Anchorage, AK, US

Employment Type: FULL_TIME

Overview

Reports to: Varies by location

Functions Supervised: None

Primary Functions: Responsible for the support and service of GIB customers

Duties and Responsibilities:

• Perform customer service functions necessary to support clients to include policy changes, new business, claims and addressing billing issues.
• Utilize multiple insurance carriers with a comprehensive understanding of their guidelines and products.
• Educate customers on policy coverage to enable informed decisions.
• Develop trusted relationships with clients through creative problem solving.
• Perform review of customer accounts to address any coverage needs.
• Cross-sell additional products offered by the Insurance Agency or the Credit Union.
• Perform other duties as assigned.

Qualifications

Education: Highschool graduate or equivalent. Must possess Property/Casualty license.

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: Proficient with technology including Microsoft Office Products and interactive phone system. Knowledge of agency management systems, particularly AMS 360. Possess strong sales, customer service and organizational skills. Ability to work independently with minimum supervision and as a team participant.

Tenure: Personal Insurance Account Manager II (Category 10) requires 18 months as a Personal Insurance Account Manager I (Category 11) or equivalent with performance that meets or exceeds expectations. Enrollment in an insurance program, CISR, CIC or other, is preferred. Senior Personal Insurance Account Manager (Category 09) requires two years as a Personal Insurance Account Manager II (Category 10) or equivalent with performance that meets or exceeds expectations. Must have a demonstrated grasp on Agency activities and have mastered assigned duties. Directly related work experience and/or accelerated training completed may be substituted for tenure.

Compensation

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 09

$69,557 - $112,677 annually

Salary Pay Range: 10

$63,233 - $99,908 annually

Salary Pay Range: 11

$57,484 - $90,230 annually

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
• Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer