Personal Insurance Account Manager

Tech Sales Jobs; Anchorage (AK); On-site; USD 58,000 - 113,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

EAP

Paid Time Off

Job summary

Tech Sales Jobs is seeking a Personal Insurance Account Manager I to support GIB customers in Wasilla, AK. You will handle policy changes, billing issues, new business, and claims processing while educating customers on policy coverage and driving informed decisions.

You will build trusted relationships, address coverage needs, and cross-sell additional products offered by the Insurance Agency or the Credit Union, leveraging strong sales and customer service skills and proficiency with AMS 360

Qualifications

• Must possess Property/Casualty license.
• High school diploma or equivalent.
• Strong sales and customer service skills.
• Proficient with technology including MS Office and AMS 360.

Responsibilities

• Perform customer service functions to support clients, including policy changes and billing issues.
• Handle new business and claims processing.
• Educate customers on policy coverage to enable informed decisions.
• Develop trusted relationships and address coverage needs.
• Cross-sell additional products offered by the Insurance Agency or Credit Union.

Skills

Microsoft Office

Sales

Customer Service

Organizational Skills

Independent Work

Teamwork

Education

High school diploma

Property/Casualty license

Tools

AMS 360

Agency systems

Job description

Personal Insurance Account Manager I

Location: Wasilla, AK, US, Anchorage, AK, US

Employment Type: FULL_TIME

Overview

Reports to: Varies by location

Functions Supervised: None

Primary Functions: Responsible for the support and service of GIB customers

Duties and Responsibilities:

• Perform customer service functions necessary to support clients to include policy changes, new business, claims and addressing billing issues.
• Utilize multiple insurance carriers with a comprehensive understanding of their guidelines and products.
• Educate customers on policy coverage to enable informed decisions.
• Develop trusted relationships with clients through creative problem solving.
• Perform review of customer accounts to address any coverage needs.
• Cross-sell additional products offered by the Insurance Agency or the Credit Union.
• Perform other duties as assigned.

Qualifications

Education: Highschool graduate or equivalent. Must possess Property/Casualty license.

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: Proficient with technology including Microsoft Office Products and interactive phone system. Knowledge of agency management systems, particularly AMS 360. Possess strong sales, customer service and organizational skills. Ability to work independently with minimum supervision and as a team participant.

Tenure: Personal Insurance Account Manager II (Category 10) requires 18 months as a Personal Insurance Account Manager I (Category 11) or equivalent with performance that meets or exceeds expectations. Enrollment in an insurance program, CISR, CIC or other, is preferred. Senior Personal Insurance Account Manager (Category 09) requires two years as a Personal Insurance Account Manager II (Category 10) or equivalent with performance that meets or exceeds expectations. Must have a demonstrated grasp on Agency activities and have mastered assigned duties. Directly related work experience and/or accelerated training completed may be substituted for tenure.

Compensation

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 09

$69,557 - $112,677 annually

Salary Pay Range: 10

$63,233 - $99,908 annually

Salary Pay Range: 11

$57,484 - $90,230 annually

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
• Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer