Personal Injury Paralegal: Client-Focused Case Navigator

Chaffin Luhana LLP; Pittsburgh (Allegheny County); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

401k Matching

Charitable Donations

Medical Insurance

Dental Insurance

Vision Insurance

HRA Contribution

DCR (Dependent Care)

FSA

Transit Benefits

Parking Benefits

PTO 15 days

Job summary

Chaffin Luhana LLP in Pittsburgh is seeking an experienced Personal Injury Paralegal to support attorneys throughout the full lifecycle of PI cases, including case development, medical records and lien coordination, demand prep, negotiation support, and litigation assistance. You will work with attorneys, medical providers, insurers, and third parties to keep cases moving toward resolution.

This role requires strong communication, attention to detail, and the ability to manage deadlines across a

Qualifications

• 1-2+ years of Personal Injury Paralegal experience (auto, premises, workers' comp, etc.).
• Strong understanding of personal injury processes from intake through settlement or litigation.
• Excellent written and verbal communication skills.
• High attention to detail, accuracy, and organization.
• Ability to manage multiple cases and deadlines simultaneously.
• Strong problem-solving skills and critical thinking.
• Proficiency with technology and case management systems.
• Professionalism, empathy, and ability to work with clients in distressing situations.
• Ability to work independently and as part of a collaborative team.
• Exemplifies the firm’s Core Values: Doing Good by Doing Right.

Responsibilities

• Maintain proactive communication with clients, providing updates and gathering information as the case progresses.
• Prepare clients for statements, depositions, medical appointments, and other key events.
• Assist clients in understanding treatment expectations, documentation needs, and next steps.
• Request, track, and organize medical records and bills from healthcare providers.
• Summarize or review medical information to support case development and demand preparation.
• Monitor client treatment status and ensure the legal team is informed of important changes.
• Coordinate with providers, facilities, and billing departments to ensure accuracy of records.
• Identify, track, and manage liens, insurance coverage, medical payments, and related financial aspects.
• Communicate with lien holders, insurers, and third-party vendors to obtain documentation.
• Prepare and organize materials for attorney review prior to negotiation.
• Draft routine legal documents and assist with deposition preparation and trial tasks.
• Coordinate scheduling for depositions, mediations, and other litigation events.
• Maintain accurate, up-to-date case information in the firm’s case management system.
• Track deadlines and court or agency requirements.

Skills

PI paralegal experience

Strong communication

Attention to detail

Time management

Team collaboration

Case management systems

Problem solving

Empathy

Education

Paralegal certificate or ABA-accredited degree

Tools

Salesforce/Litify or similar

Job description

Chaffin Luhana LLP in Pittsburgh is seeking an experienced Personal Injury Paralegal to support attorneys throughout the full lifecycle of PI cases, including case development, medical records and lien coordination, demand prep, negotiation support, and litigation assistance. You will work with attorneys, medical providers, insurers, and third parties to keep cases moving toward resolution.

This role requires strong communication, attention to detail, and the ability to manage deadlines across a