Personal Injury Paralegal

Chaffin Luhana LLP; Pittsburgh (Allegheny County); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

401k Matching

Charitable Donations

Medical Insurance

Dental Insurance

Vision Insurance

HRA Contribution

DCR (Dependent Care)

FSA

Transit Benefits

Parking Benefits

PTO 15 days

Job summary

Chaffin Luhana LLP in Pittsburgh is seeking an experienced Personal Injury Paralegal to support attorneys throughout the full lifecycle of PI cases, including case development, medical records and lien coordination, demand prep, negotiation support, and litigation assistance. You will work with attorneys, medical providers, insurers, and third parties to keep cases moving toward resolution.

This role requires strong communication, attention to detail, and the ability to manage deadlines across a

Qualifications

• 1-2+ years of Personal Injury Paralegal experience (auto, premises, workers' comp, etc.).
• Strong understanding of personal injury processes from intake through settlement or litigation.
• Excellent written and verbal communication skills.
• High attention to detail, accuracy, and organization.
• Ability to manage multiple cases and deadlines simultaneously.
• Strong problem-solving skills and critical thinking.
• Proficiency with technology and case management systems.
• Professionalism, empathy, and ability to work with clients in distressing situations.
• Ability to work independently and as part of a collaborative team.
• Exemplifies the firm’s Core Values: Doing Good by Doing Right.

Responsibilities

• Maintain proactive communication with clients, providing updates and gathering information as the case progresses.
• Prepare clients for statements, depositions, medical appointments, and other key events.
• Assist clients in understanding treatment expectations, documentation needs, and next steps.
• Request, track, and organize medical records and bills from healthcare providers.
• Summarize or review medical information to support case development and demand preparation.
• Monitor client treatment status and ensure the legal team is informed of important changes.
• Coordinate with providers, facilities, and billing departments to ensure accuracy of records.
• Identify, track, and manage liens, insurance coverage, medical payments, and related financial aspects.
• Communicate with lien holders, insurers, and third-party vendors to obtain documentation.
• Prepare and organize materials for attorney review prior to negotiation.
• Draft routine legal documents and assist with deposition preparation and trial tasks.
• Coordinate scheduling for depositions, mediations, and other litigation events.
• Maintain accurate, up-to-date case information in the firm’s case management system.
• Track deadlines and court or agency requirements.

Skills

PI paralegal experience

Strong communication

Attention to detail

Time management

Team collaboration

Case management systems

Problem solving

Empathy

Education

Paralegal certificate or ABA-accredited degree

Tools

Salesforce/Litify or similar

Job description

Aboutthe Role:

ThePersonal Injury Paralegalplays a critical role in supporting clients and attorneys throughout the full lifecycle of a personal injury case. This includes case development, medical records and lien coordination, demand preparation, negotiation support, and litigation assistance.

You will work closely with attorneys, medical providers, insurance carriers, and various third parties to ensure cases move efficiently toward resolution. This role requires strong communicationskills, exceptional attention to detail, and the ability to manage numerous deadlines across a large caseload. This is an excellent opportunity for an experienced PI paralegal who thrives in a fast-paced, client-focused environment.

Key Responsibilities

Client Communication & Case Support

• Maintain proactive communication with clients, providing updates and gathering information as the case progresses.

• Prepare clients for statements, depositions, medical appointments, and other key events.

• Assist clients in understanding treatment expectations, documentation needs, and next steps.

Medical Records, Bills & Treatment Management

• Request, track, and organize medical records and bills from healthcare providers.

• Summarize or review medical information to support case development and demand preparation.

• Monitor client treatment status and ensure the legal team is informed of important changes or upcoming appointments.

• Coordinate with providers, facilities, and billing departments to ensure accuracy and completeness of records.

Liens, Insurance & Case Documentation

• Identify, track, and manage liens, insurance coverage, medical payments, and related financial aspects of the case.

• Communicate with lien holders, insurers, and third-party vendors to obtain documentation and resolve outstanding issues.

• Ensure all case documents and communications are organized, updated, and stored appropriately.

Demand Preparation & Negotiation Support

• Assist in assembling information for settlement packages, including medical summaries, wage information, and supporting evidence.

• Prepare and organize materials for attorney review prior to negotiation.

• Communicate with insurance adjusters or defense representatives as directed by the attorney.

Litigation Support

• Draft routine legal documents such as discovery responses, correspondence, and case outlines.

• Assist attorneys with deposition preparation, exhibit organization, hearing preparation, and trial-related tasks.

• Coordinate scheduling for depositions, mediations, IMEs, and other litigation events.

• Support document production, file organization, and compliance with deadlines throughout the litigation process.

Case Management & Organization

• Maintain accurate, up-to-date case information within the firm’s case management system.

• Track deadlines, statutes of limitations, and court or agency requirements.

• Ensure all tasks are completed in accordance with firm procedures and expected timelines.

Qualifications:

Required

• 1-2+ years of Personal Injury Paralegal experience(auto, premises, workers' comp, etc.)

• Strong understanding of personal injury processes from intake through settlement or litigation

• Excellent written and verbal communication skills

• High attention to detail, accuracy, and organization

• Ability to manage multiple cases and deadlines simultaneously

• Strong problem-solving skills and critical thinking

• Proficiency with technology and case management systems

• Professionalism, empathy, and ability to work with clients in distressing situations

• Ability to work independently and as part of a collaborative team

• Exemplifies Chaffin Luhana LLP’s Core Values of Doing Good by Doing Right ™: Results Driven, Excellence Without Paralysis, Compassionate and Authentic, In It Together, and Innovative Growth.

Preferred

• Litigation experience (state court, federal court, discovery, depositions, trial prep)

• Experience summarizing medical records

• Familiarity with lien resolution processes

• Experience with Salesforce/Litify or similar software

• Paralegal certificate or degree from an ABA-accredited program

• Medical Knowledge: Understanding of medical records and terminology, with the ability to summarize and interpret medical documents with minimal supervision.

Benefits:

Financial Benefits

• 401k Contributions: The firm offers a discretionary match up to 5%. This includes a 100% match on the first 3% of contributions and a 50% match on the next 2%, based on annual compensation.

• Charitable Donations: The Chaffin Luhana Foundation makes an annual donation to a charity of each team member’s choice.

Healthcare Benefits

• Medical Insurance: $600toward monthly health premiums for team members or their families. Team members pay just $1.

• Dental Insurance: Full coverage, with only a $1 monthly contribution from the team member.

• Vision Insurance: Full coverage, with only a $1 monthly contribution from the team member.

• Health Reimbursement Account (HRA): Team members receive a $1,000 contribution from the firm in their HRA account if enrolled in the PPO health plan.

• Family / Dependent Care (DCR): Team members can contribute up to $7,500 pre-tax for dependent care.

• Flex Spending Account (FSA): Team members can contribute up to $1,000 pre-tax for medical expenses.

Commuter Benefits

• Tax-free Transit Commute (TRN): Team members can contribute up to $340per month pre-tax toward transit tickets.

• Discounted Parking (PKG): Team members can contribute up to $340per month pre-tax toward parking.

Time Off to Recharge & Renew

• Paid Time Off (PTO): 15 PTO days per year, increasing to 20 days after 3 years with the firm.

• Sick Days: 3 paid sick days per year.

• Celebrate the Holidays: Office is closed for 10 public holidays.

• Office Closure: Office is typically closed between Christmas and New Year’s Day.

Culture & Development of Team

• Casual Dress: Enjoy our business casual dress code.

• Enhance Your Skills: Up to $500 annually for continued education or training.

• Learn How You’re Wired: Take a Kolbe Assessment to learn your instinctive method of operation.

• Time Management: Time management luncheons with senior leadership to elevate team and organizational success.

• Free Workouts: Free access to GreenTree SportsPlex for Pittsburgh office.

Recognition at the Firm

• Value Team Members: Bonusly points for peer-to-peer recognition, redeemable for gift cards, trips, dinners, and more.

• Eat, Drink & Be Merry: Free team lunches and happy hours.

• Annual Bonus: Year-end discretionary bonus.

• Firm Outing: Annual firm outing for all team members to meet up and have fun.

Note:

This job description is not an exclusive or exhaustive list of all job functions an employee in this position may be asked to perform. Duties, responsibilities, and requirements can be added, changed, or reduced by management to meet the business needs of the company.

Chaffin Luhana LLP does not discriminate based on race, color, sex, religion, national origin, disability, or any other reason prohibited by law in provision of employment opportunities.

Location:

Pittsburgh, PA

Salary Range:

$50,000 - $60,000