Personal Injury Paralegal

DeMayo Law Offices, LLP; Charlotte (NC); On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

PTO and holidays

Education reimbursement

Gym reimbursement

Job summary

DeMayo Law Offices is seeking an experienced Personal Injury Paralegal who will be the primary contact for clients, monitor medical treatment, and ensure cases move forward promptly.

You will communicate with clients and adjusters, summarize medical records, prepare demand packages, and manage a high volume of cases with exceptional service.

Qualifications

• Bachelor's degree preferred; combination of education, certifications and experience may be considered.
• Minimum of 2 years of experience handling plaintiff's personal injury cases as a paralegal.
• Paralegal certification or associate degree in Paralegal Studies strongly preferred.
• Exceptional organizational skills and the ability to prioritize work.
• Outstanding communication skills and the ability to quickly build rapport with clients, insurance adjusters, medical providers, and attorneys.
• Strong understanding of insurance coverages.
• Bilingual (Spanish) preferred, but not required.

Responsibilities

• Proactively communicating with clients to keep them updated on the progress of their case and documenting all conversations.
• Providing accurate and consistent information to clients regarding possible issues with gaps in treatment, over and under-treatment, etc.
• Managing client cases to include identifying and confirming insurance coverages, communication with adjusters, obtaining medical records and bills, confirming client information, lost wages, health insurance, etc., and making medical referrals as needed.
• Summarizing medical records.
• Preparing demand package for attorney review prior to submission to the insurance company.
• Handling a high volume of cases, ensuring cases move through the process in a timely manner, while ensuring exceptional client service.

Skills

Communication skills

Organizational skills

Rapport building

Bilingual Spanish

Education

Bachelor's degree preferred

Paralegal certification/associate degree

Job description

DeMayo Law is seeking an experienced, knowledgeable, and organized Personal Injury Paralegal who will be responsible for communicating with clients, monitoring their medical treatment and status, and properly moving cases in a timely fashion. This key position is the primary contact with our clients and critical to ensuring the best possible outcome for the clients.

Responsibilities

• Proactively communicating with clients to keep them updated on the progress of their case and documenting all conversations
• Providing accurate and consistent information to clients regarding possible issues with gaps in treatment, over and under-treatment, etc.
• Managing client cases to include identifying and confirming insurance coverages, communication with adjusters, obtaining medical records and bills, confirming client information, lost wages, health insurance, etc., and making medical referrals as needed
• Summarizing medical records
• Preparing demand package for attorney review prior to submission to the insurance company
• Handling a high volume of cases, ensuring cases move through the process in a timely manner, while ensuring exceptional client service

Qualifications

• Bachelor's degree preferred; however, a combination of education, certifications and experience may be considered
• Minimum of 2 years of experience handling plaintiff's personal injury cases as a paralegal required
• Paralegal certification or associate degree in Paralegal Studies strongly preferred
• Exceptional organizational skills and the ability to prioritize work to ensure job responsibilities are completed
• Outstanding communication skills & the ability to quickly build rapport with your assigned clients, insurance adjusters, medical providers, and attorneys
• Strong understanding of insurance coverages required
• Bilingual (Spanish) is preferred, but not required
• Medical, dental, and vision insurance
• Base life insurance paid by the firm plus supplemental option
• Short and long-term disability paid by the firm
• 401(k) with match
• PTO, plus holidays and paid volunteer time off
• Education and gym reimbursement

DeMayo Law Offices is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, national origin, sex, age, disability status, genetic information, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.