Personal Injury Case Manager: Lead Caseload & Advocacy

R Christopher White & Associates PC; St. Louis (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid time off

Training & development

Modern office with complimentary meals

Job summary

The Law Offices of Roderick C. White is seeking an experienced Personal Injury Case Manager who can own their caseload from intake to settlement, keep clients informed, and work closely with seasoned attorneys to move cases efficiently.

You will thrive in a collaborative, fast-paced office with modern technology, handling a steady stream of personal injury matters and opportunities to advance to team lead roles.

Qualifications

• 2+ years of personal injury case management or legal assistant experience.
• Strong working knowledge of medical records, insurance claims, and lien handling.
• Experience preparing demand packages.
• Excellent written and verbal communication skills.
• Exceptional organization and time management, with the ability to juggle a high-volume caseload.
• Comfortable with case management software and Microsoft Office/Google Workspace.
• Ability to thrive in a fast-paced, collaborative environment.
• Client-first mindset with a commitment to excellence.
• Spanish fluency is highly preferred.

Responsibilities

• Manage your own caseload from intake through settlement.
• Keep clients informed and cases on track.
• Monitor client medical treatment and follow up with providers to keep treatment on track.
• Request, track, and organize medical records and bills.
• Open and manage claims with insurance carriers, including property damage and PIP/MedPay.
• Prepare demand packages for attorney review.
• Identify and track liens, and coordinate with accounting through the settlement process.
• Maintain accurate, up-to-date case notes and deadlines in our case management system.
• Work closely with attorneys to ensure efficient case progression and an exceptional client experience.

Skills

Personal injury case management

Spanish fluent

Written communication

Oral communication

Organization & time management

Case management software

Tools

Microsoft Office/Google Workspace

Case management software

Job description

The Law Offices of Roderick C. White is seeking an experienced Personal Injury Case Manager who can own their caseload from intake to settlement, keep clients informed, and work closely with seasoned attorneys to move cases efficiently.

You will thrive in a collaborative, fast-paced office with modern technology, handling a steady stream of personal injury matters and opportunities to advance to team lead roles.