Personal Injury Case Manager: Client-Focused & Detail-Driven

Kenny Habetz Injury Law; New Orleans (LA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health care plan (medical, dental, and

401(k) retirement plan

Disability coverage

Paid time off

Job summary

Kenny Habetz Injury Law is seeking a Case Manager to run a day-to-day caseload of personal injury files, keep clients informed, coordinate medical treatment, chase records and bills, and build the file toward a demand. You will be the primary client-facing contact and collaborators with attorneys and staff.

Ideal candidates are organized by instinct, steady with stressed clients, and able to close loops to prevent open issues. This role is on-site in Louisiana with opportunities for growth.

Qualifications

• 2+ years in personal injury case management, legal support, claims, or medical office work.
• Excellent organizational skills with the ability to manage a high volume of active files.
• Strong written and verbal communication skills.
• High attention to detail and consistent follow through.
• Comfort learning and working inside cloud based case management software.
• Commitment to confidentiality and professional discretion.

Responsibilities

• Serve as the primary day to day contact for an assigned caseload.
• Provide proactive status updates on a set cadence so clients are never left wondering.
• Explain the process in plain language and set realistic expectations about timing.
• Stay calm and compassionate with clients who are in pain, frustrated, or worried about money.
• Document every client contact in the case management system.

Skills

Organizational skills

Communication skills

Attention to detail

Confidentiality

Cloud-based case management software

Job description

Kenny Habetz Injury Law is seeking a Case Manager to run a day-to-day caseload of personal injury files, keep clients informed, coordinate medical treatment, chase records and bills, and build the file toward a demand. You will be the primary client-facing contact and collaborators with attorneys and staff.

Ideal candidates are organized by instinct, steady with stressed clients, and able to close loops to prevent open issues. This role is on-site in Louisiana with opportunities for growth.