Personal Injury Case Manager - Client Advocate

Morgan & Morgan; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

medical and dental insurance

401(k) plan

paid time off

paid holidays

Job summary

Morgan & Morgan is seeking a Case Manager in Philadelphia, PA. The role involves coordinating with attorneys, handling case documents, and maintaining client communications to support injury and liability matters.

The ideal candidate is highly organized, capable of multitasking, and has strong writing and communication skills. This on-site position emphasizes collaborative teamwork within a busy legal environment.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred
• At least 2 years in a legal position or insurance adjuster preferred
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must juggle deadlines in a fast-paced environment
• Excellent writing and communication with attention to detail
• Extensive computer and database expertise, typing ≥35 wpm

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients during treatment
• Obtain documents to support injury/liability positions
• Interact with insurance carriers and healthcare providers to secure records
• Work with coworkers on case management and support
• Maintain organized case files
• Prepare demands and submissions to carriers under attorney supervision
• Present case synopsis to attorneys as required
• Manage case files from intake to closing under attorney direction

Skills

Team player

Strong writing

Communication skills

Attention to detail

Multi-tasking

Proactive client interaction

Positive attitude

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan is seeking a Case Manager in Philadelphia, PA. The role involves coordinating with attorneys, handling case documents, and maintaining client communications to support injury and liability matters.

The ideal candidate is highly organized, capable of multitasking, and has strong writing and communication skills. This on-site position emphasizes collaborative teamwork within a busy legal environment.