Personal Injury Case Manager & Client Advocate

Morgan & Morgan; Orlando (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a dedicated Case Manager in Orlando to support attorneys with a varied caseload. The role emphasizes organization, client communication, and collaboration across teams to advance settlements and prepare documentation.

You will assist in developing settlements, preparing documents, and maintaining thorough case files under attorney guidance. Strong writing and communication skills are essential in a fast-paced, on-site environment.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Must be able to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Able to multi-task, prioritize and manage workload with minimal supervision.
• Highly organized with ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Personal injury case manager

Legal experience

Strong communication

MS Office

Typing 35 wpm

Job description

Morgan & Morgan, P.A. is seeking a dedicated Case Manager in Orlando to support attorneys with a varied caseload. The role emphasizes organization, client communication, and collaboration across teams to advance settlements and prepare documentation.

You will assist in developing settlements, preparing documents, and maintaining thorough case files under attorney guidance. Strong writing and communication skills are essential in a fast-paced, on-site environment.