Personal Injury Assistant

Fiore Legal, Inc.; Monrovia (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Fiore Legal, Inc. is seeking a Legal Case Assistant in Monrovia, CA to support case management and intake activities. The role emphasizes being highly organized, detail-oriented, and customer-service oriented, with strong communication and teamwork abilities.

You will manage case opening, intake processing in CasePeer, and prepare documents like LORs and lien requests. The position requires proactive, self-driven work and daily collaboration with attorneys and staff.

Qualifications

• Strong organizational and written/oral communication skills.
• Self-motivated with ability to manage multiple matters simultaneously.

Responsibilities

• Open and intake new clients in CasePeer with complete information.
• Send Welcome Letters, LORs, and lien requests promptly.
• Ensure LORs are sent same-day when possible.
• Communicate with insurance to confirm claim numbers and coverage.
• Maintain accurate CasePeer files and labeling of documents.
• Request and track medical records and liens from providers.
• Prepare cases for demand and organize exhibits.
• Draft and send legal correspondence (LORs, POE letters).
• Handle DMV requests and other administrative filings.
• Complete urgent tasks the same day including intakes and correspondence.
• Support Case Managers and Attorneys with various tasks.

Skills

Organizational skills

Communication skills

Self-starter

Multi-tasking

Tools

CasePeer

Job description

Are you looking to take your job in the legal industry to the next level without passing the bar exam? Our busy law office is looking for a legal case assistant to help us oversee aspects of case management. Ideal job seekers will be incredibly organized, detail-oriented, and have experience in a customer service-related position. If you are an effective communicator and a great teammate who is a natural self-starter, we’d like to talk.

Compensation:

$22 - $25 hourly

Qualifications

• Effective organizational and communication skills, both written and oral, are needed
• Self-starter with the ability to effectively manage multiple matters at once

Responsibilities

• Case Opening & Intake Management
• Open and process new client intakes in CasePeer, ensuring all information and documents are accurate and complete
• Send Welcome Letters, Letters of Representation (LORs), and lien requests promptly
• Ensure LORs are sent same-day whenever possible
• Communicate with insurance companies to confirm claim numbers, adjuster information, and coverage details
• Case File Management (CasePeer)
• Maintain accurate and up-to-date case information in CasePeer
• Properly save, label, and organize all documents
• Monitor acknowledgements, declarations pages, and claim updates
• Medical Records & Lien Management
• Request and follow up on medical records and billing from providers
• Communicate with medical offices to obtain records and confirm timelines
• Submit and track health insurance lien requests
• Daily Case Activity & Communication
• Review and process incoming mail and faxes daily
• Update CasePeer with new providers, bills, and insurance changes
• Maintain detailed notes of all case activity
• Case Preparation (Pre-Demand)
• Ensure all records, bills, and documents are complete
• Assist with preparing cases for demand
• Organize exhibits and supporting documentation
• Letters & Administrative Tasks
• Draft and send legal correspondence (LORs, POE letters, contact letters, etc.)
• Handle DMV requests and other administrative filings
• Time-Sensitive Tasks
• Complete urgent tasks same-day including intakes, LORs, lien requests, and mail review
• Team Support & Collaboration
• Assist Case Managers and Attorneys with additional tasks
• Communicate proactively regarding case updates and issues