Personal Care Clinical Coordinator

Landis Communities; United States; On-site; USD 65,000 - 75,000; Full time

Job summary

Landis Homes Personal Care is seeking a Clinical Coordinator (LPN) to lead the Personal Care team under the Director of Personal Care, ensuring 24-hour management and highest care standards.

You will supervise staff, conduct One-on-One conversations, oversee incident reporting, ensure regulatory compliance, and support dementia care training. Pennsylvania LPN license and supervisory experience are required or preferred.

Qualifications

• Current license in good standing as an LPN in Pennsylvania.
• Prior supervisory experience preferred.
• Personal Care Home Administrator license preferred, must obtain within 2 years.
• Knowledgeable of Pennsylvania Personal Care Home Regulations.
• Proficient in computer use and related technology.
• Good verbal, non-verbal and written communication skills.
• Demonstrates leadership, supervisory skills and dependability.

Responsibilities

• Works closely with the Director of Personal Care for 24-hour management.
• Supervises, motivates, trains, and sets standards with staff using team leadership.
• Completes one-to-one conversations with team members annually.
• Relates with other departments and consultants on multi-disciplinary issues.
• Reviews PEER incidents daily and ensures timely follow-up.
• Responds to significant changes in resident condition and leads during emergencies.
• R rounds daily on each house to meet care needs.
• Provides clinical support to team members.
• Oversees quality issues and follows up on incidents.
• Updates Clinical Personal Care Policies as needed.
• Completes PCQI audits and reports quarterly.
• Maintains time management and accuracy in duties.
• Monitors infection control issues with the LH team.
• Promotes Personal Care concepts and resident independence.
• Assists with direct care when needed and participates in activities.
• Meets with families with leadership input and reports concerns.
• Acts as a change agent and communicates changes positively.
• Ensures compliance of RASP's and DME's.
• On-call in emergencies; shares on-call rotation ~every 4 weeks.
• Coordinates staffing with scheduler to cover call-offs.
• Participates in quarterly PC Quality Improvement meetings.
• Coordinates monthly billing assessments and submits to Finance.
• Maintains current CPR certification.
• Relates well with residents, family, staff and community.
• Adheres to dress code and Honoring Lives leadership principles.
• Supports growth and development opportunities for team members.
• Communicates calmly and with patience and sensitivity.
• Completes Dementia Friendly training within first year.
• Engages in training opportunities and helps schedule training.
• Demonstrates dependability, competence, accuracy and vigilance.
• Adheres to confidentiality and HIPAA; complies with safety and infection control.
• Understands Code of Conduct and compliance guidelines.
• Additional duties as assigned.

Skills

LPN license

Supervisory experience

Administrator license

State regulations

Computer proficiency

Communication skills

Leadership

Job description

Personal Care Clinical Coordinator at Landis Homes Personal Care

Position Essential Duties/Responsibilities:

• Works closely with the Director of Personal Care, team leads and alternate shift RN Campus Supervisors for effective 24-hour management.
• Supervises, motivates, trains, and defines the organization\'s standards and communicates effectively with staff using team leadership concepts.
• Completes One 2 One Conversations with team members in a timely fashion, minimum of annually.
• Relates appropriately with other departments and consultants when dealing with multi-disciplinary issues.
• Reviews and updates PEER (the electronic incident reporting system) Monday-Friday, ensuring all incidents are followed up timely and appropriately.
• Recognizes and responds to significant changes in resident condition and provides leadership in emergencies.
• Rounds daily on each house, ensuring level of care needs are met.
• Provides clinical support to the team members.
• Oversees quality issues, monitors incidents/accidents, provides follow-up monitoring, and addresses issues immediately.
• Responsible for updating Clinical Personal Care Policies, minimally on an annual basis or with regulatory changes.
• Completes clinical PC Quality Improvement (PCQI) audits and reports through the PCQI Committee quarterly.
• Performs with a high degree of exactness and has good time management skills.
• Works with LH Infection Control Preventionist in monitoring infection control issues in assigned house(s), completes forms and reviews reports.
• Understands and promotes the concept of Personal Care. Encourages team members to promote resident independence and maintain the highest level of functioning.
• Assists with direct care, such as bathing, assists in the dining room, responds to call bells and participates in resident activities as needed.
• In consultation with the Director of Personal Care and Social Services, meets with families as needed and responds to concerns and issues as soon as possible. Report concerns through the PEER electronic incident reporting system for timely follow-up.
• Serves as a change agent, communicating change positively to staff.
• Ensures completion, accuracy, and compliance of RASP\u2019s and DME\u2019s.
• Is available (on-call) in an emergency situation when required staffing is affected.
• Shares on-call with the Director of Personal Care and other PC leaders, this is about a every 4 week rotation.
• Works with scheduler on staffing issues to ensure that call-offs and vacancies are filled to provide adequate coverage as per regulatory requirements and resident requirements.
• Participates in quarterly PC Quality Improvement meetings, and reports on trends.
• Coordinates monthly billing assessments with Personal Care households, and submits billing to the Finance department.
• Maintains current CPR certification.
• Relates well with residents, clients, family members, staff and the community.
• Adheres to dress code required for role.
• Understands and models the Honoring Lives principles in leadership, relationships and customer service.
• Provides and supports growth and development opportunities for team members.
• Communicates calmly and gently with residents, family members and staff, exhibiting patience, compassion, understanding and sensitivity.
• Complete Dementia Friendly training within first year. (Lumina Mentor, Lumina Advisor)
• Participates in training and development opportunities as offered. Assists with establishing training schedule/plan and training clinical team members.
• Demonstrates dependability, competence, accuracy and is observant.
• Adheres to compliance policies regarding confidentiality, HIPAA regulations, and resident and client rights.
• Complies with regulatory agency standards and applicable policies and procedures.
• Complies with safety and infection control protocols in all aspects of the job.
• Demonstrates understanding of the Code of Conduct and abides by its guidelines in all aspects of the job.
• Additional duties and responsibilities as assigned.

Qualifications

LPN Qualifications

• Current license in good standing as a Licensed Practice Nurse in the Commonwealth of Pennsylvania required.
• Prior supervisory experience preferred.
• Personal Care Home Administrator license preferred, must obtain within 2 years of hire
• Knowledgeable of Pennsylvania State Personal Care Home Regulations.
• Proficient in use of computer and related technology required for the role.
• Good verbal, non-verbal and written communication skills required.
• Demonstrates leadership, supervisory skills, dependability and a positive demeanor.