Personal Banking Manager

Cornerstone Banks; Bismarck (ND); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

People-first culture

Competitive pay

Comprehensive benefits

Incentive plan

Job summary

Cornerstone Bank in Bismarck, ND is seeking a Personal Banking Manager to lead and develop the local personal banking team using a customer-focused, needs-based approach.

You will promote and oversee personal loans, drive deposit growth and profit goals, conduct coaching and training, ensure audits and security, and partner with leadership to deliver exceptional service.

Qualifications

• Bachelor’s degree in Business, Finance, or Accounting with 5 years of banking experience and 2 years in management.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Lead, coach, coordinate and develop the personal banking team.
• Educate clients about banking services using a needs-based approach.
• Promote and process personal loans; support deposit growth and profit goals.
• Maintain audits and security standards; handle customer issues.

Skills

Retail banking knowledge

Business banking knowledge

Credit principles

Customer service

Education

Bachelor’s Degree in Business/Finance/Accounting

Job description

Employment Type

Full-Time

Location

Bismarck, ND - in-person only

About Us

At Cornerstone Bank, we do more than banking – we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We’re driven by innovation, honesty, and a deep respect for our customers’ time and trust.

What You’ll Do

Cornerstone Bank is looking for a Personal Banking Manager to join our professional team in Bismarck. This candidate will be responsible for leading, coaching, coordinating and developing the personal banking team in the location they are responsible for using a customer-focused needs-based approach to educate clients about banking services. Incumbent will promote and process personal loans, and is also jointly accountable for the bank's consumer deposit and loan growth, and profit goals of the location. This individual will also help develop, review and adjust development plans, coach staff on effective service and selling techniques, conduct team meetings to introduce new products, train on existing products, review procedures, communicate company information, handle customer complaints, and maintain audits and security standards.

What We’re Looking For

• Ability to read, interpret, and analyze procedures, legal documents, or financial reports with the highest degree of complexity
• Ability to effectively present complex information and respond to questions from senior management, employees, and customers
• Demonstrated understanding of retail and business banking products
• Understanding of credit principles and practices

Background & Experience

Bachelor’s Degree in Business, Finance, or Accounting and 5 years of bank experience with 2 years of managing experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

Why Join Us

• People-first culture with real responsibility
• An innovative approach to banking
• Development opportunities for continual growth
• Competitive Pay and a Comprehensive Benefits Program
• Incentive Compensation Plan

Pre-employment background and credit screening are required for this position.

EOE, Including Disability/Vets