Personal Banking Associate I — Customer Service & Accounts

Alpine Bank; Avon (CO); On-site; USD 28,929 - 35,817; Full time

Job summary

Alpine Bank in Colorado is seeking a Personal Banking Representative I to deliver outstanding service and build trusted relationships with customers through clear, friendly communication.

You will handle deposits and cash, operate banking software, open accounts, and assist with wires, vault tasks, and basic fraud checks while maintaining compliance and accurate records. This role may require occasional evenings or weekends and offers opportunities for growth within Alpine Bank.

Qualifications

• A customer service oriented individual with excellent written and verbal communication skills.
• Problem solving and analytical ability.
• Good time management skills. Ability to manage multiple tasks in a fast-paced environment.
• Works well in a team environment.
• Basic mathematical and cash handling skills.
• Basic keyboard navigation ability.
• Exhibits exceptional organizational skills and maintains detailed files and notes for documentation as necessary.
• Understanding and application of banking compliance regulations.
• Current possession, or ability to obtain, a Notary Public is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Practices exceptional service with customers using available training programs and measurement tools.
• Proficiency in deposit processing duties including cash handling and cash drawer balancing.
• Uses numerous software applications to accomplish daily tasks with minimal errors.
• Understands the features and benefits of Alpine Bank consumer and business products and services.
• Completes New Accounts training; opens and maintains consumer and commercial bank accounts for Alpine Bank customers.
• Demonstrates proficiency in the following operational functions: wires, endorsements, basic bookkeeping, ATM settlement, vault balancing, vault cash ordering, safe deposit box entry/exit functions, and basic fraud detection and location security.
• Generates correspondence to secure additional customer information to resolve customer concerns.
• Regular and reliable on-site attendance is required as an essential function of this position.
• Performs other duties as assigned.

Skills

Customer service

Communication

Cash handling

Time management

Teamwork

Notary knowledge

Tools

Office software

Job description

Alpine Bank in Colorado is seeking a Personal Banking Representative I to deliver outstanding service and build trusted relationships with customers through clear, friendly communication.

You will handle deposits and cash, operate banking software, open accounts, and assist with wires, vault tasks, and basic fraud checks while maintaining compliance and accurate records. This role may require occasional evenings or weekends and offers opportunities for growth within Alpine Bank.