Personal Banking Associate — Customer Experience & Cross-Sell

FirstBank; Evergreen (CO); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid Time Off

401K/Employee Stock Ownership

Medical, Dental, Vision Coverage

Tuition Reimbursement

Short-Term and Long-Term Disability

Group Life Insurance/AD&D

Job summary

A leading Colorado-based bank is looking for a customer service representative. You will assist customers with inquiries, process transactions, and open accounts. The role requires good customer-service and basic math skills, and cash handling experience is preferred. Applicants must be comfortable in a sales environment and capable of multitasking effectively. This is an entry-level position, offering $20.00 per hour, with benefits including paid time off and medical coverage.

Qualifications

• Entry-level position requiring little to no prior experience.
• Cash handling and customer-service experience preferred.

Responsibilities

• Assist customers with inquiries and requests.
• Process deposits, withdrawals, and maintain cash drawer.
• Open new accounts and provide product information.
• Adhere to compliance requirements during transactions.
• Recognize cross-selling opportunities for products.

Skills

Customer-service skills

Basic mathematics skills

Problem-solving skills

Ability to multitask

Sales environment comfort

Job description

A leading Colorado-based bank is looking for a customer service representative. You will assist customers with inquiries, process transactions, and open accounts. The role requires good customer-service and basic math skills, and cash handling experience is preferred. Applicants must be comfortable in a sales environment and capable of multitasking effectively. This is an entry-level position, offering $20.00 per hour, with benefits including paid time off and medical coverage.