Personal Banking Advisor: Elevate Clients' Finances

Bank of America; Tennessee; On-site; USD 35,000 - 42,000; Full time

Job summary

Bank of America in the United States (Tennessee) is seeking a friendly, results‑oriented Customer Service Teller to engage clients in the lobby, educate them on self‑service options, and accurately handle cash transactions, ensuring a smooth and secure banking experience.

You will build relationships, follow established processes, collaborate with specialists in lending, small business and investments where appropriate, and contribute to outstanding client service while meeting financial center

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic.
• Collaborates effectively to build and nurture relationships.
• Comfortable educating clients on self-service banking options and using technology platforms.
• Able to learn and adapt to new information and technology.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in lending, small business and investments.
• Manages branch traffic, appointments, and outbound calls.
• Drives the client experience.

Skills

Relationship building

Customer focus

Communication

Problem solving

Sales oriented

Time management

Education

High school diploma

Bachelor's degree

Job description

Bank of America in the United States (Tennessee) is seeking a friendly, results‑oriented Customer Service Teller to engage clients in the lobby, educate them on self‑service options, and accurately handle cash transactions, ensuring a smooth and secure banking experience.

You will build relationships, follow established processes, collaborate with specialists in lending, small business and investments where appropriate, and contribute to outstanding client service while meeting financial center