Client Experience Banker: Financial Guidance & Service

Bank of America; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Murfreesboro, TN is seeking a customer-focused teammate to engage clients in the lobby, educate them on self-service options, and process transactions with accuracy. The role emphasizes building trust, delivering solutions, and protecting client privacy while meeting daily sales goals.

You will handle cash, schedule center activities, and expand knowledge of small business, lending, and investments through collaboration with experts.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• At least 1 year of sales experience in a salary plus incentive environment.
• Minimum 6 months of cash handling experience.
• Strong communication and relationship-building skills.

Responsibilities

• Engage clients in lobby and assist with transactions through self-service channels.
• Accurately process cash transactions and balance cash drawer.
• Educate clients on mobile, online banking, and ATM usage.
• Build relationships to meet clients' financial needs.
• Follow processes to ensure compliance with laws and regulations.
• Manage time and center traffic, including scheduling and calls.

Skills

Customer focus

Communication skills

Sales experience

Cash handling

Time management

Problem solving

Learning technology

Education

High School Diploma or GED

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America in Murfreesboro, TN is seeking a customer-focused teammate to engage clients in the lobby, educate them on self-service options, and process transactions with accuracy. The role emphasizes building trust, delivering solutions, and protecting client privacy while meeting daily sales goals.

You will handle cash, schedule center activities, and expand knowledge of small business, lending, and investments through collaboration with experts.