Personal Banking Advisor: Client Growth & Service

First Financial Bank; Indianapolis (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

First Financial Bank in Indianapolis is seeking a result-driven Personal Banker to open new accounts, maintain existing relationships, and drive sales within the branch. You will engage clients, answer questions, and guide them through banking products and digital services.

In this role you will work with limited supervision, collaborate with teammates and district specialists, and ensure compliance with all bank policies.

Qualifications

• 3–4 years client service experience in a retail environment.
• 3–4 years sales and service experience with a proven record of meeting sales and service goals.
• High school diploma or GED required.
• Potential to obtain notary authorization.
• Strong bank product knowledge and solid sales skills.
• Preferred: Associate’s or Bachelor’s degree and/or an equivalent combination of education and experience in sales.
• Ability to serve a wide variety of client needs according to bank policy and procedures.
• Capability to lead teams as needed.
• Works with limited supervision, follows established guidelines, and applies them with proficiency.

Responsibilities

• Open accounts and perform maintenance.
• Operate Teller drawer as needed.
• Engage clients through active calling and conversations.
• Support sales and service goals across branches.
• Adhere to compliance and regulatory procedures.
• Provide digital assistance and online banking support.
• Collaborate with senior staff to attract and retain clients.

Skills

Client service

Sales and service

Bank product knowledge

Relationship building

Communication

Education

High school diploma or GED

Associate’s or Bachelor’s degree (preferred)

Tools

Notary authorization

Job description

First Financial Bank in Indianapolis is seeking a result-driven Personal Banker to open new accounts, maintain existing relationships, and drive sales within the branch. You will engage clients, answer questions, and guide them through banking products and digital services.

In this role you will work with limited supervision, collaborate with teammates and district specialists, and ensure compliance with all bank policies.