Bilingual Senior Personal Banker - Red Oak, TX

First Convenience Bank; Red Oak (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

First Convenience Bank is hiring a Bilingual Senior Personal Banker in Red Oak, TX. You will handle cash, assist customers, and promote banking products in a fast-paced environment.

The role requires a flexible schedule including evenings and weekends, a high school diploma or current enrollment, and the ability to pass a background check. Bilingual English/Spanish skills are essential for serving a diverse customer base.

Qualifications

• Six months cash handling in a retail or customer service setting.
• Complete the FCBI Step Program for internal employees.
• Must work a flexible schedule including evenings, weekends and holidays.
• High school diploma or equivalent or currently attending high school.
• At least 18 years of age and able to pass background check.
• Bilingual in English/Spanish.

Responsibilities

• Provide exceptional customer service with cash handling in a high volume setting.
• Follow bank policies and supervisor direction.
• Evaluate relationships to offer bank products and services.
• Achieve monthly new account production as assigned by management.
• Participate in in-store aisle prospecting in a sales environment.
• Process deposits, verify amounts, record transactions and balance daily operations.
• Receive cash and checks, verify endorsements.
• Cross-sell bank services and products for a diverse customer base.

Skills

Bilingual English/Spanish

Cash handling

Team player

Flexible schedule

Background check pass

Education

High school diploma or equivalent

Job description

Bilingual Senior Personal Banker

#550-30514

Red Oak, Texas, United States

Location

FCB Red Oak Wal-Mart

Location Address

100 Ryan Dr.

Position Type

Full Time

Requirements

• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FCBI Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Schedules are prepared based on business need and subject to change at any time.
• High school diploma, high school equivalency or currently attending high school
• At least 18 years of age
• Must successfully pass background investigation according to company policy
• Must be bilingual in English/Spanish

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor's direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.