Personal Banker - Spring, TX

First Convenience Bank; Spring (TX); On-site; USD 28,000 - 35,000; Part time

Job summary

First Convenience Bank in Spring, Texas is hiring for an entry-level customer service role. The ideal candidate will provide exceptional service, process transactions, and evaluate customer needs for bank products.

This position requires flexibility in scheduling and provides opportunities to serve a diverse clientele, including Spanish speakers. Applicants must be at least 18 years old and willing to undergo a background check.

Qualifications

• At least 18 years of age.
• Six months of work experience in a retail or customer service environment preferred.
• Must successfully pass background investigation.

Responsibilities

• Provide exceptional customer service in a high volume, sales environment.
• Evaluate customer relationships and recommend bank products.
• Process deposits and pay out funds according to procedures.

Skills

Customer service

Ability to work in a team

Flexibility in schedule

Cash handling

Bilingual (Spanish)

Education

High school diploma or equivalent

Job description

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and the supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels.

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location.
• Ability to work in a high volume, stressful and noisy environment.
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery.
• Ability to lift up to 50 lbs.