Personal Banker - Roanoke, TX

First Convenience Bank; Roanoke (TX); Vor Ort; USD 19.000 - 25.000; Teilzeit

Zusammenfassung

First Convenience Bank is seeking a Personal Banker in Roanoke, Texas. This part-time role (20 hours/week) focuses on delivering exceptional customer service, handling cash transactions, and promoting banking products in a busy retail environment.

Responsibilities include assisting customers, cross-selling services, and ensuring accurate processing of deposits, payments, and daily balancing. Must be flexible with schedules and able to work evenings, weekends, and holidays.

Qualifikationen

• At least 18 years of age.
• High school diploma or equivalent or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation per company policy.
• Must work well in a team environment.

Aufgaben

• Under supervision, provide exceptional customer service in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies as directed by supervisor.
• Contribute to monthly new account production targets set by management.
• Assist in in-store aisle prospecting and cross-sell bank services to customers.
• Process deposits and payouts accurately; balance daily operations.
• Verify cash/endorsements and monitor for counterfeit items.
• Enter transactions and issue receipts; handle wires and money orders as needed.
• Provide services to a diverse customer base, including Spanish speakers.
• Attend to duties assigned by supervisors; maintain regular attendance.

Kenntnisse

Customer service

Cash handling

Sales

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Personal Banker

Location

Roanoke, Texas, United States

Location Address

1228 N. Hwy. 377

Position Type

Part Time - 20 hours per week

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.