Personal Banker: Relationship Builder & Sales Growth

Citi; Los Angeles (CA); On-site; USD 58,000 - 81,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citi in North Hollywood, California is seeking an entry-level Personal Banker to support sales and customer service activities for individual clients. The role focuses on building relationships and increasing sales through excellent service.

Responsibilities include assisting with small-business opportunities, coaching branch staff, educating clients on digital channels, and ensuring policy compliance while delivering a positive client experience.

Qualifications

• 0-2 years of relevant experience is typical for this entry-level role.
• Strong written and verbal communication skills are required.

Responsibilities

• Assist in sales and service activities in coordination with customer service team.
• Develop and grow relationships with clients to build loyalty and increase sales.
• Refer larger lending opportunities and cross-sell treasury and small business products.
• Deliver client services via outbound and inbound calls to acquire and deepen relationships.

Skills

Communication

Education

Bachelor's degree

Tools

Smart Banking tools and technologies

Job description

Citi in North Hollywood, California is seeking an entry-level Personal Banker to support sales and customer service activities for individual clients. The role focuses on building relationships and increasing sales through excellent service.

Responsibilities include assisting with small-business opportunities, coaching branch staff, educating clients on digital channels, and ensuring policy compliance while delivering a positive client experience.