Personal Banker - Lancaster, TX

First Convenience Bank; Lancaster (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

First Convenience Bank in Lancaster, Texas seeks a Personal Banker to deliver exceptional service in a high-volume branch located at FCB Lancaster Wal-Mart. You will handle cash, open new accounts, cross-sell banking products, and serve a diverse community, including Spanish speakers. The role requires flexible hours, teamwork, and accuracy in daily transactions.

Join a team that values reliability, compliance, and customer-first guidance while achieving personal and branch goals.

Qualifications

• At least 18 years old.
• HS diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions.
• Strive for monthly new account production as assigned by management.
• Participate in active in-store sales prospects.
• Process deposits and pay out funds and balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Guard against counterfeit checks and improper identification.

Skills

Customer service

Teamwork

Flexible schedule

Cash handling

Education

High school diploma

Tools

POS system

Computer skills

Job description

Personal Banker

#807-30438

Lancaster, Texas, United States

Location

FCB Lancaster Wal-Mart

Location Address

150 N. Beckley St.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.