Personal Banker II: Customer Relationships & Deposits

Rio Bank; Dripping Springs (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off and paid holidays

Medical, dental, and vision insurance

401(k) plan with company match

Ongoing training and career growth

Team-oriented work environment

Community involvement opportunities

Job summary

Rio Bank in Dripping Springs, TX is hiring a Personal Banker II to help customers manage everyday banking needs and make informed financial decisions. You will open and maintain accounts, process transactions, and guide customers through banking solutions with a focus on accuracy and personalized service.

This role emphasizes relationship-building, teamwork, and community-minded service, with opportunities to grow within the branch and develop key banking skills.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service, sales, or banking experience.
• 1+ year of cash handling experience.
• Strong communication and customer service skills.
• Ability to work in a team and manage multiple priorities.

Responsibilities

• Build relationships with customers and recommend banking products.
• Open and maintain consumer accounts and related services.
• Process deposits, withdrawals, transfers, and payments accurately.
• Educate customers on digital banking tools and features.
• Maintain documentation and follow banking regulations and policies.
• Resolve routine questions, escalate when needed.
• Collaborate with team to support branch goals.
• Maintain reliability, punctuality, and professionalism.

Skills

Communication skills

Customer service

Teamwork

Problem-solving

Organizational abilities

Education

High school diploma or GED

Some college coursework or banking training

Tools

Cash handling

Job description

Rio Bank in Dripping Springs, TX is hiring a Personal Banker II to help customers manage everyday banking needs and make informed financial decisions. You will open and maintain accounts, process transactions, and guide customers through banking solutions with a focus on accuracy and personalized service.

This role emphasizes relationship-building, teamwork, and community-minded service, with opportunities to grow within the branch and develop key banking skills.