Personal Banker II: Customer-Centric Sales & Solutions

Fifth Third Bank; The Groves (SC); On-site; USD 38,000 - 60,000; Full time

Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker II program in the Winter Garden, FL area. Selected candidates will complete a 4-8 week onboarding with rotations in Operations and Sales & Service, culminating in certification to perform as a Retail Personal Banker.

The role emphasizes sales development, relationship building, and promoting a full range of banking products to meet customer needs.

Qualifications

• Experience with consultative sales and ability to identify customer needs.
• Strong customer service and communication skills for financial discussions.
• Ability to handle multiple tasks and work in a fast-paced retail banking environment.
• S.A.F.E. Act registration required at employment (NMLS) per policy.

Responsibilities

• Use consultative sales process to build customer profiles and identify needs.
• Maintain knowledge of Retail products and recommend suitable solutions.
• Proactively reach out to customers and schedule financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to refer customers for holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales ability

Customer relationship

Education

College degree or equivalent

Job description

Fifth Third Bank is seeking candidates for a Retail Personal Banker II program in the Winter Garden, FL area. Selected candidates will complete a 4-8 week onboarding with rotations in Operations and Sales & Service, culminating in certification to perform as a Retail Personal Banker.

The role emphasizes sales development, relationship building, and promoting a full range of banking products to meet customer needs.