Personal Banker II: Client Growth & Solutions

Blue Ridge Bank; Charlottesville (VA); On-site; USD 37,000 - 56,000; Full time

Job summary

Blue Ridge Bank is seeking a Personal Banker II to assist customers with transactions, new accounts, and referrals, delivering a high-touch, personalized banking experience. The role requires a basic understanding of banking procedures and strong customer service skills to meet targets.

The position emphasizes relationship building, compliance with BSA/AML and privacy rules, and opportunities for growth across the branch team.

Qualifications

• High School Diploma required; additional banking qualifications a plus.
• 1+ years experience as teller or personal banker.
• Sales experience focused on cross-selling products and services is required.

Responsibilities

• Deliver exceptional customer service while performing customer transactions and inquiries.
• Process cash deposits, withdrawals, checks, transfers, and balance inquiries.
• Achieve and exceed sales targets for deposits, loans, and other banking products.
• Acquire, retain, and satisfy customers; execute campaigns and initiatives.
• Ensure efficient daily operations with bank policies and internal controls.
• Resolve customer issues and complaints in a timely manner.
• Cultivate strong relationships and ensure compliance with banking regulations.

Skills

Customer service

Banking products

Regulatory knowledge

Independent judgement

Relationship building

Communication skills

Problem solving

Analytical skills

Cash handling

Cross-selling

Education

High School Diploma

Job description

Blue Ridge Bank is seeking a Personal Banker II to assist customers with transactions, new accounts, and referrals, delivering a high-touch, personalized banking experience. The role requires a basic understanding of banking procedures and strong customer service skills to meet targets.

The position emphasizes relationship building, compliance with BSA/AML and privacy rules, and opportunities for growth across the branch team.