Personal Banker II — Build Relationships & Drive Growth

Fifth Third Bank; Cadillac (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Fifth Third Bank in Cadillac, MI is initiating a Retail Personal Banker II career track with a 9-week onboarding and education program, including rotations in Operations and Sales & Service. A certification will be awarded upon completion to demonstrate required skills for the role.

The position emphasizes consultative sales, relationship building, and promotion of a full range of banking products, while ensuring excellent customer service and adherence to risk and policy standards.

Qualifications

• College degree or transferrable work experience.
• Experience in the financial industry preferred.
• S.A.F.E. Act registration via NMLS required at time of employment.

Responsibilities

• Sell a full range of banking products to meet customer needs and promote deposits, loans, and fee-based services.
• Cross-sell to existing customers and engage in outside sales activities.
• Use Financial Needs Assessment to build customer profiles and identify financial needs.
• Refer customers to Business Partners for holistic financial solutions.
• Meet/exceed customer experience and production goals and support team performance.

Skills

Sales aptitude

Communication skills

Financial literacy / math

Professional appearance

Education

College degree or transferrable work experience

Job description

Fifth Third Bank in Cadillac, MI is initiating a Retail Personal Banker II career track with a 9-week onboarding and education program, including rotations in Operations and Sales & Service. A certification will be awarded upon completion to demonstrate required skills for the role.

The position emphasizes consultative sales, relationship building, and promotion of a full range of banking products, while ensuring excellent customer service and adherence to risk and policy standards.