Personal Banker II

National Bank Of Commerce; Superior (WI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

HSA contribution

401(k) match

Paid time off

Paid holidays

Job summary

National Bank of Commerce in Superior, WI, is seeking a Personal Banker II to serve customers by opening business accounts, promoting NBC financial products, and supporting consumer lending including HELOCs. You will build relationships inside and outside the branch, meet sales goals, and ensure compliance with bank policies.

Requirements include a high school diploma or equivalent, 2+ years of retail or financial services sales experience, and an active NMLS certification to service HELOCs.

Qualifications

• High school diploma or equivalent required; post-secondary education preferred.
• At least two years of retail sales experience or comparable financial services experience; Teller I experience preferred.
• Willingness to complete in-house training and relevant coursework.
• Strong interpersonal, time management and communication skills; ability to work retail hours including weekends.
• NMLS certification required to service HELOCs; licensing requirements including background checks may apply.

Responsibilities

• Open business accounts and engage in consumer lending, including HELOCs.
• Identify prospects, engage targeted customers, clarify financial goals, and close sales.
• Develop relationships inside and outside the branch; collaborate with lending and treasury teams.
• Ensure full compliance with bank policies and applicable state and federal regulations.

Skills

Sales skills

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

NMLS certification

Job description

Job Details

Job Location: Midtown - Superior, WI 54880

Salary Range: $20.00 - $30.00 Hourly

Job Type: Full-Time, Non-Exempt

Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our team of creative and accomplished professionals and help us make more possible.

The Personal Banker II position listens to and understands the needs of both new and existing customers, recommending NBC’s financial products and services that best meet those needs. The Personal Banker II is responsible for opening business accounts while also engaging in consumer lending, including HELOCs. This role requires strong sales and communication skills, including identifying prospects, engaging targeted customers, clarifying financial goals, resolving issues, and confidently closing sales.

Personal Bankers at NBC are active members of the communities we serve and collaborate across all areas of the bank, including the teller line. This position supports the bank’s growth by meeting sales goals, building new relationships, and deepening existing ones while demonstrating genuine care for each customer’s financial wellbeing. Most responsibilities involve developing business inside and outside the branch, partnering with commercial lending and treasury management teams, and expanding financial expertise. The Personal Banker II also ensures full compliance with all bank policies, procedures, and applicable state and federal regulations.

Qualifications

• High school diploma or equivalent required; post‑secondary education preferred
• At least two years of retail sales experience or comparable financial services experience; priorTellerI experience preferred
• Proven career growth demonstrating initiative, professionalism, and sales success
• Willingness to complete additional training as needed, including in‑house programs, seminars, or relevant coursework
• Strong interpersonal skills with the ability to make a positive first impression, connect with customers, and maintain a friendly, courteous demeanor
• Availability to work retail hours, including mornings, evenings, and weekends
• Ability to initiate sales conversations and remain resilient when facing rejection
• Strong time‑management, organizational, written, and verbal communication skills
• Reliable transportation
• NMLS certification required to service HELOCs; candidates without prior licensing must meet all licensing requirements (including background check and fingerprinting)
• Consistently demonstrates NBC’s core values: Respect, Integrity, Teamwork, and Accountability

Compensation and Benefits

The pay range for this position is $20.00 to $30.00 per hour, contingent on relevant skills, training, experience, education and other job-related factors permitted by law. This position is also eligible for performance-based incentive compensation.

National Bank of Commerce offers an excellent benefits package including health, dental, and vision plan for you, your spouse, and eligible children, Health Savings Account (HSA) contribution (including employer contributions), flexible spending accounts, 401(k) plan with a generous match, paid time off program, paid holidays & floating holidays, volunteer time off program, employer paid life insurance, voluntary life plans, short-term disability insurance, long-term disability insurance, health and wellness incentive, and employee assistance program.

National Bank of Commerce is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. National Bank of Commerce will comply with all federal and state laws concerning the application and employment of people with disabilities.