Personal Banker I: Training & Growth Path

Fifth Third; Novi (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank is seeking a Personal Banker Associate I at Beck Rd in Novi, MI. This role focuses on using consultative sales processes to identify customer needs and cross-sell banking products while supporting teller duties.

Participants in a 4-8 week onboarding program will rotate through operations and Sales & Service, culminating in an NMLS certification. The position emphasizes customer service, risk awareness, and professional representation of Fifth Third Bank.

Qualifications

• Experience in customer-facing sales and service in financial services preferred.
• Ability to analyze financial information and explain solutions clearly.
• Must be able to demonstrate understanding of Retail policies and procedures.

Responsibilities

• Use consultative sales to build a customer profile and identify needs.
• Maintain knowledge of Retail products and recommend suitable solutions.
• Cross-sell banking products and assist with teller transactions as needed.
• Coordinate with partners for referrals and appointments.

Skills

Sales aptitude

Communication

Math skills

NMLS Registered

Education

College degree or work experience

Job description

Fifth Third Bank is seeking a Personal Banker Associate I at Beck Rd in Novi, MI. This role focuses on using consultative sales processes to identify customer needs and cross-sell banking products while supporting teller duties.

Participants in a 4-8 week onboarding program will rotate through operations and Sales & Service, culminating in an NMLS certification. The position emphasizes customer service, risk awareness, and professional representation of Fifth Third Bank.