Personal Banker I: Elevate Customer Experience & Solutions

Civista Bank; Gahanna (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Civista Bank is seeking a Personal Banker I to build customer relationships using a consultative sales process and assist customers in achieving financial goals. The role supports the retail banking team with sales, service and operations while upholding bank policies and compliance.

You will routinely engage customers, open accounts, perform transactions, and educate clients on online and mobile banking tools. Strong communication and adaptability to new software are essential.

Qualifications

• 2–3 years teller experience required.
• Excellent oral, written and presentation skills.
• Detail oriented with the ability to meet deadlines.
• Ability to adapt to new software technologies.

Responsibilities

• Engage daily with customers to build relationships and provide a high level of service.
• Open new accounts, process transactions, and cross-sell products.
• Maintain knowledge of products and services to meet customer needs.
• Ensure operational tasks are completed accurately and on time.
• Promote technology in daily banking interactions and teach customers to use it.

Skills

Customer relationships

Sales skills

Communication

Detail oriented

Tech proficiency

Education

High School diploma

Job description

Civista Bank is seeking a Personal Banker I to build customer relationships using a consultative sales process and assist customers in achieving financial goals. The role supports the retail banking team with sales, service and operations while upholding bank policies and compliance.

You will routinely engage customers, open accounts, perform transactions, and educate clients on online and mobile banking tools. Strong communication and adaptability to new software are essential.