Personal Banker I - Floater

Frost; Arlington (TX); On-site; USD 34,000 - 45,000; Full time

Job summary

Frost is seeking a Personal Banker I to be the first point of contact for customers and to deliver trusted banking experiences. You will support both personal banking and teller services, educating customers on deposits and loans, while upholding integrity and building lasting client relationships.

Join Frost’s team to grow your career in a long-standing banking legacy, with opportunities to assist clients throughout their financial journey in a dynamic environment.

Qualifications

• First point of contact for many of our customers.
• Trust, integrity, and building relationships with customers.
• Empathetic problem-solvers who deliver our banking experience.

Responsibilities

• Provide coverage in both personal banking and teller services while meeting consumer banking performance standards
• Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues
• Stand firm in integrity and exercise good judgment in every situation.

Skills

Trust and integrity

Relationship building

Empathetic problem-solvers

Job description

Job Description

It’s about interactions more than transactions.

Job Description

Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who You Are

As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They’re empathetic problem-solvers who consistently deliver our kind of banking experience—the kind that makes people want to stop by the bank and say hello.

What You’ll Do

• Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards
• Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues
• You stand firm in integrity and want to do what is right for each customer. You are able to use good judgment in every situation, in the moment
• Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Manage risk while actively practicing loss prevention
• Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies
• Develop relationships with clients. Desire to be their point of contact – they know your name and you know theirs
• Provide advice and guidance and help people along their financial journey