Personal Banker I - Floater

Frost; San Antonio (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Health and wellness programs

Job summary

A leading financial institution in San Antonio is seeking a Personal Banker I - Floater to provide coverage in personal banking and teller services. The role involves educating customers on financial products, maintaining integrity in service, and developing client relationships. Ideal candidates will have exceptional customer service skills and proficiency in Microsoft applications. This position offers a comprehensive benefits package including medical, dental, and wellness programs.

Qualifications

• Required Availability: Monday–Friday, 7:45am–6:15pm with rotating Saturdays.
• Experience in dealing with fraud and protecting customers’ money.

Responsibilities

• Provide coverage in personal banking and teller services.
• Educate and advise customers on deposits and loans.
• Build relationships to be the primary point of contact.

Skills

Exceptional customer service skills

Proficiency in Microsoft applications

Excellent written and verbal communication skills

Education

College hours

Job description

Join to apply for the Personal Banker I - Floater role at Frost

Job Description

It’s about interactions more than transactions.

What You’ll Do

• Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards
• Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues
• Maintain integrity and exercise good judgment in every situation
• Provide teller services, including deposits, payments, and check cashing in accordance with bank policies
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Manage risk while actively practicing loss prevention
• Attend teller and personal banking training to stay current with policies, laws, regulations, and Bank Secrecy Act policies
• Develop relationships with clients and be their primary point of contact
• Provide advice and guidance to help customers on their financial journey
• Act with integrity, caring, and excellence to achieve positive outcomes

What You’ll Need

• Required Availability: Monday–Friday, 7:45am–6:15pm with rotating Saturdays, 8:45am–1:15pm
• Exceptional customer service skills
• Proficiency in Microsoft applications
• Excellent written and verbal communication skills

Additional Preferred Skills

• Cash-handling experience
• College hours
• Experience in dealing with fraud, protecting customers’ money, and building trust so clients feel comfortable and safe

Frost Benefits

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated its expertise to provide exceptional banking, investment, and insurance services. Frost is one of the 50 largest U.S. banks by asset size and a leader in banking customer satisfaction.

If this sounds like you, we encourage you to apply and see what’s possible at Frost.