Personal Banker I: Growth, Certification & Rotations

Fifth Third Bank; Ann Arbor (MI); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive compensation

Job summary

Fifth Third Bank in Ann Arbor, MI is offering a Retail Personal Banker I career path with a 4‑8 week onboarding and rotations in operations and Sales & Service. The role focuses on using consultative selling to identify and meet customers' financial needs while processing teller transactions and contributing to branch goals.

The program emphasizes risk awareness, policy adherence, and a path to a Personal Banker I position within the Retail Banker family.

Qualifications

• Experience in sales activities to acquire new households or cross-sell to customers.
• Ability to analyze financial information with basic math skills.
• Professional representation of Fifth Third Bank in appearance and communication.

Responsibilities

• Use consultative sales process to build customer profiles and identify needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Set appointments for periodic financial reviews using approved tools.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners for holistic financial solutions while meeting goals.

Skills

Sales skills

Customer service

Communication

Financial analysis

Education

College degree or work experience

Job description

Fifth Third Bank in Ann Arbor, MI is offering a Retail Personal Banker I career path with a 4‑8 week onboarding and rotations in operations and Sales & Service. The role focuses on using consultative selling to identify and meet customers' financial needs while processing teller transactions and contributing to branch goals.

The program emphasizes risk awareness, policy adherence, and a path to a Personal Banker I position within the Retail Banker family.