Personal Banker: Grow Relationships & Solutions

WaFd Bank; Rio Rancho (NM); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

Bonus programs

401(k) plan

Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is seeking a Personal Banker in Rio Rancho, NM to win new business and deepen customer relationships through exceptional service. You will handle daily banking needs, open accounts, discuss loan options, and introduce digital channels. The role blends sales with customer service and supports branch operations.

The position emphasizes foundational certifications and ongoing development within WaFd Bank, with a focus on client relations and solutions aligned to customers' financial goals.

Qualifications

• High school diploma or equivalent.
• Business classes or degree preferred.
• Strong math, 10-key and keyboarding skills.
• Proficiency in Excel, Word, Teams, PowerBI and Outlook.
• Strong organizational, analytical and communication skills.
• Ability to teach clients self-service using automated tools.

Responsibilities

• Build relationships to bring in new deposits and loans.
• Open new accounts and discuss loan options.
• Make sales calls to businesses and referrals.
• Promote digital and self-service options.
• Support branch performance and customer satisfaction.
• Represent WaFd Bank with integrity and service.

Skills

Math skills

10-key

Keyboarding

MS Office

Smartphone skills

Organizational skills

Analytical skills

Communication skills

Self-service training

Transportation

Education

High school diploma

Business courses or degree

Tools

PowerBI

Excel

Word

Teams

Outlook

Job description

WaFd Bank is seeking a Personal Banker in Rio Rancho, NM to win new business and deepen customer relationships through exceptional service. You will handle daily banking needs, open accounts, discuss loan options, and introduce digital channels. The role blends sales with customer service and supports branch operations.

The position emphasizes foundational certifications and ongoing development within WaFd Bank, with a focus on client relations and solutions aligned to customers' financial goals.