Personal Banker - Ft. Smith, AR

Davita Inc.; Fort Smith (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading bank in Fort Smith seeks a Personal Banker to provide exceptional customer service and manage cash transactions in a high-volume environment. Ideal candidates should possess a high school diploma and have retail or customer service experience, demonstrating teamwork and flexibility in scheduling. This full-time role includes cash handling, deposit processing, and cross-selling bank products, contributing to the overall customer experience.

Qualifications

• Must be at least 18 years of age.
• Six months of experience in retail or customer service preferred.
• Ability to work flexible schedules including evenings and weekends.

Responsibilities

• Provide exceptional customer service while handling cash transactions.
• Process deposits and payments accurately following bank procedures.
• Cross-sell bank services and products to customers.

Skills

Customer Service

Teamwork

Cash Handling

Education

High school diploma

High school equivalency

Job description

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Personal Banker

#392-25627

Ft. Smith, Arkansas, United States

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Location

FCB Ft. Smith Wal-Mart

Location Address

2425 South Zero Street

Position Type

Full Time

Requirements

* Six months of work experience in a retail or customer service environment preferred
* Must be able to get along with co-workers and work effectively in a team environment.
* Must be able to work a flexible schedule including evenings, weekends, and holidays.
* Schedules are prepared based on business need and subject to change at any time.
* High school diploma, high school equivalency or currently attending high school
* At least 18 years of age
* Must successfully pass background investigation according to company policy

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
* Follow the established policies in accordance with the bank and the supervisor's direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Approval limits will be based upon level of authority
* Perform other tasks requested by supervisors as they relate to the bank and its functions

Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Operate a computer and other office machinery
* Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.