Personal Banker: Flexible Schedule & Customer-Centric Sales

Fhnb; Plano (TX); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

FCBI is seeking a front-line teller to deliver excellent customer service in a busy banking environment. You will handle cash transactions, assist customers with accounts, and follow bank policies while supporting cross-selling of services.

The role emphasizes accuracy, teamwork, and reliability, with opportunities to assist Spanish-speaking customers and contribute to daily operations and customer satisfaction.

Formación

• High school diploma or equivalent required.
• Six months of work experience in a retail or customer service setting preferred.
• Flexible schedule including evenings, weekends and holidays.
• Must pass background investigation per policy.

Responsabilidades

• Provide exceptional customer service, handling cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions.
• Aim for monthly new account production targets.
• Participate in in-store sales opportunities and prospecting.
• Process deposits and cash payments, balance daily transactions.
• Receive cash/checks, verify amounts and endorsements.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.

Conocimientos

Customer service

Cash handling

Teamwork

Spanish bilingual

Educación

High school diploma or equivalent

Descripción del empleo

FCBI is seeking a front-line teller to deliver excellent customer service in a busy banking environment. You will handle cash transactions, assist customers with accounts, and follow bank policies while supporting cross-selling of services.

The role emphasizes accuracy, teamwork, and reliability, with opportunities to assist Spanish-speaking customers and contribute to daily operations and customer satisfaction.