Personal Banker - Fayetteville, AR

First Convenience Bank; Fayetteville (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Personal Banker to deliver exceptional customer service in a dynamic retail environment. This role involves cash handling, processing transactions, and engaging with a diverse clientele, including a significant Spanish-speaking community. The ideal candidate will thrive in a fast-paced setting, demonstrate strong teamwork skills, and be adaptable to varying schedules. Join a team that values customer satisfaction and contributes to the community while enjoying a supportive work environment.

Qualifications

• Six months of experience in retail or customer service preferred.
• Must be at least 18 years old and pass a background investigation.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Process deposits, withdrawals, and cross-sell bank services.

Skills

Customer Service

Cash Handling

Teamwork

Sales Skills

Education

High School Diploma

Job description

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Personal Banker

#369-25143

Fayetteville, Arkansas, United States

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Location

FCB Fayetteville Wal-Mart

Location Address

2875 W. Martin Luther King

Position Type

Full Time

Requirements

* Six months of work experience in a retail or customer service environment preferred
* Must be able to get along with co-workers and work effectively in a team environment.
* Must be able to work a flexible schedule including evenings, weekends, and holidays.
* Schedules are prepared based on business need and subject to change at any time.
* High school diploma, high school equivalency or currently attending high school
* At least 18 years of age
* Must successfully pass background investigation according to company policy

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
* Follow the established policies in accordance with the bank and the supervisor's direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Approval limits will be based upon level of authority
* Perform other tasks requested by supervisors as they relate to the bank and its functions

Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Operate a computer and other office machinery
* Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.