Personal Banker: Elevate Customer Experience & Growth

PNC; Antioch (IL); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC is an in-office financial institution based in Antioch, IL. The Personal Banker will focus on acquiring and deepening customers, delivering strong service, and expanding wallet share through PNC solutions.

Candidates should have 3+ years of banking experience, strong relationship skills, and knowledge of products. The role emphasizes customer loyalty, risk awareness, and using digital tools to enhance service.

Qualifications

• 3+ years of experience in banking or branch sales/service.
• Strong knowledge of banking products and services.
• Ability to build relationships and grow wallet share.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Proactive Sales

Territory Knowledge

Education

Associates degree or equivalent

Job description

PNC is an in-office financial institution based in Antioch, IL. The Personal Banker will focus on acquiring and deepening customers, delivering strong service, and expanding wallet share through PNC solutions.

Candidates should have 3+ years of banking experience, strong relationship skills, and knowledge of products. The role emphasizes customer loyalty, risk awareness, and using digital tools to enhance service.