Personal Banker: Drive Growth & Exceptional Service

First National Bank Texas; Quinlan (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking a friendly teller to deliver exceptional customer service while handling cash, deposits, and payments in a high-volume branch.

You will evaluate customer needs, cross-sell bank services, maintain accurate records, and balance daily transactions, while following policies and supervisor directions.

The role requires a flexible schedule including evenings and weekends, strong teamwork, and the ability to serve a diverse customer base, including Spanish speakers.

Qualifications

• Minimum 18 years of age.
• High school diploma or equivalent.
• Six months of customer service or retail experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation.
• Must work well in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume setting.
• Evaluate customer needs and cross-sell bank products and services.
• Follow bank policies and supervisor directions.
• Aim for monthly new account production as assigned by management.
• Prospect in-store and maintain an active sales environment.
• Process deposits and cash transactions and balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Detect counterfeit currency and verify identifications.
• Enter transactions into the computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Provide services to a diverse customer base, including Spanish speakers.
• Perform other tasks as directed by supervisors.

Skills

Customer service

Cash handling

Sales/upsell

Teamwork

Flexibility

Banking knowledge

Education

High School Diploma or equivalent

Tools

POS system

Banking software

Computer literacy

Job description

First National Bank Texas is seeking a friendly teller to deliver exceptional customer service while handling cash, deposits, and payments in a high-volume branch.

You will evaluate customer needs, cross-sell bank services, maintain accurate records, and balance daily transactions, while following policies and supervisor directions.

The role requires a flexible schedule including evenings and weekends, strong teamwork, and the ability to serve a diverse customer base, including Spanish speakers.