Personal Banker: Customer Growth & Solutions

PNC; Wixom (MI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Paid holidays

Job summary

PNC is seeking a Personal Banker based in Wixom, MI, to grow branch customer relationships and drive proactive sales while delivering an outstanding client experience. The role emphasizes using PNC solutions to improve customers' financial wellbeing and partnering with ecosystem allies to expand wallet share.

Successful candidates typically have 3+ years of experience in banking, with an Associates or equivalent, or an acceptable combination of education and experience.

Qualifications

• 3+ years experience typical for this level.
• Associates or equivalent degree; alternative combination may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages customer experience to improve financial wellbeing and loyalty.
• Drives conversations with defined sales process including outbound calling and lobby engagement.
• Educates customers on options for managing financial transactions leveraging technology.
• Manages risk by adhering to policies and procedures and completing branch operations efficiently.

Skills

Customer service

Banking products

Proactive sales

Relationship building

Digital tools

Education

No Degree

Tools

CRM systems

Job description

PNC is seeking a Personal Banker based in Wixom, MI, to grow branch customer relationships and drive proactive sales while delivering an outstanding client experience. The role emphasizes using PNC solutions to improve customers' financial wellbeing and partnering with ecosystem allies to expand wallet share.

Successful candidates typically have 3+ years of experience in banking, with an Associates or equivalent, or an acceptable combination of education and experience.